The Care Manager (RN) for Utilization Review is responsible for evaluating inpatient admissions and ongoing hospital stays for medical necessity, appropriate level of care, and regulatory compliance. This role collaborates with physicians, physician advisors, coding, and interdisciplinary teams to ensure accurate patient status determinations and documentation that supports reimbursement and quality outcomes. The Care Manager (RN) coordinate patients’ needs through the continuum of care which can include from pre-admission through post discharge plans. This role works in collaboration with the physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care. Reviews clinician assessments and patients’ financial, family and psychosocial support to develop comprehensive care and/or discharge plans. May focus more heavily on a specific aspect of Care Management like discharge planning, utilization review, and/or providing psychosocial support. May review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. May provide psychodynamic intervention and crisis counseling to support patients and families. Educates patients and families on their healthcare options and connects them with resources. Documents pertinent patient issues, contacts and plans on the medical records. Is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless and mental health population. Performs other duties as assigned.
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Career Level
Entry Level