About The Position

The Care Manager (RN) coordinates patients’ needs through the continuum of care, from pre-admission through post-discharge plans. This role collaborates with physicians, nurses, clinical staff, and community agencies to identify and arrange appropriate care. The Care Manager reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. Responsibilities may include focusing on specific aspects of Care Management such as discharge planning, utilization review, and/or providing psychosocial support. The role may involve reviewing records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. Additionally, the Care Manager may provide psychodynamic intervention and crisis counseling to support patients and families, educate patients and families on healthcare options, connect them with resources, and document pertinent patient issues, contacts, and plans on the medical records. This position is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless, and mental health populations. Performs other duties as assigned.

Requirements

  • Bachelor’s degree in Nursing (BSN) required.
  • Registered Nurse (RN) license required.
  • Fulfills mandatory stroke education requirements per certification agency.

Nice To Haves

  • One year of experience in an acute health care setting preferred.
  • For BSN at Magnet designated facilities only: BSN or that a BSN program is started within one year of hire date and BSN degree is attained within two years of the starting the BSN program.

Responsibilities

  • Coordinate patients’ needs through the continuum of care, from pre-admission through post-discharge plans.
  • Collaborate with physicians, nurses, clinical staff, and community agencies to identify and arrange appropriate care.
  • Review clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans.
  • Focus on specific aspects of Care Management such as discharge planning, utilization review, and/or providing psychosocial support.
  • Review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing.
  • Provide psychodynamic intervention and crisis counseling to support patients and families.
  • Educate patients and families on their healthcare options and connect them with resources.
  • Document pertinent patient issues, contacts, and plans on the medical records.
  • Act as a mandated reporter for elder, child, and spousal abuse.
  • Provide Care Management support to high-risk, homeless, and mental health populations (Community Care role).
  • Perform other duties as assigned.
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