The Care Manager (RN) coordinates patients’ needs through the continuum of care, which can include from pre-admission through post-discharge plans. This role works in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care. The Care Manager reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. The role may focus more heavily on a specific aspect of Care Management like discharge planning, utilization review, and/or providing psychosocial support. The Care Manager may review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. The role may provide psychodynamic intervention and crisis counseling to support patients and families. The Care Manager educates patients and families on their healthcare options and connects them with resources. The role documents pertinent patient issues, contacts, and plans on the medical records. The Care Manager is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless, and mental health populations. Performs other duties as assigned.
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Career Level
Entry Level