Care Manager / Housing Navigator

Home & Health Care Management•Redding, CA

9d•Onsite

About The Position

Home & Health Care Management is hiring a member of its Enhanced Care Management Team to provide comprehensive case management and housing navigation services to participants across Northern California. The role is based in the Redding office and includes travel that could account for up to 80% of working time for visits to participants’ homes. The full-time schedule is Monday through Friday, 8 a.m. to 5 p.m., with one hour for lunch. The Care Manager / Housing Navigator helps participants access community resources, apply for health and social services, and receive timely medical care so they can remain safe in their communities. The role involves face-to-face work in the community as well as office work, documentation, advocacy, and coordination with care managers, community providers, supervisors, and medical providers.

Requirements

Current CPR certification.
Valid California Driver’s License.
Eligible for coverage under the employer’s liability policy and a clean DMV report.
Personal vehicle and proof of current auto insurance.
Successful completion of a pre-employment background check and fingerprinting compliance.
Ability to communicate effectively in English, both verbally and in writing, with colleagues, supervisors, and participants.
Ability to work in the community during face-to-face client visits and in an office environment.
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
Skill in assessing and prioritizing multiple tasks, projects, and demands.
Skill in working within deadlines to complete projects and assignments.
Ability to establish and maintain effective working relationships with coworkers and community providers.
Ability to use a computer and standard software, including an electronic medical record.
Ability to work independently and as a team member.
Ability to pass a medical exam that tests, among other things, movement, visual acuity, and hearing acuity.
Ability to sit, stand, bend, lift, walk, and move intermittently during working hours.
Ability to lift up to 35 pounds without assistance.
Ability to drive intermittently.

Nice To Haves

Experience with the Justice Involved population.
Knowledge of and experience with the Cal-AIM Program, HUD, and housing programs.
Experience providing care management services and knowledge of low-income housing resources.
Knowledge of community and supportive services.
Bilingual skills, especially Russian, Spanish, Hmong, or Portuguese.
Education in social work or a related field such as gerontology, sociology, or psychology.

Responsibilities

Work with a Care Management Team whose care managers provide comprehensive case management services.
Help the team find community resources that meet participants’ needs, including housing, medical equipment and supplies, primary care physicians and specialists, food, clothing, household goods, and medical transportation.
Assist and guide participants through applications for services, including health benefits and insurance coverage, IHSS, CalFresh, and waiver and managed care programs.
Advocate to ensure participants receive timely medical services needed to remain safe in their communities.
Educate participants so they can better understand the benefits of services and community support programs.
Document consumer interactions and maintain timely reporting and documentation.
Observe participant behavior and report significant changes to a supervisor and medical provider; document reports promptly and appropriately.
Travel to participants’ homes for face-to-face visits, with travel potentially comprising up to 80% of working time.