Care Manager / Housing Navigator
About The Position
Home & Health Care Management is seeking a member of its Enhanced Care Management Team to provide comprehensive case management and housing navigation services to participants across most counties in Northern California. The role is based in the Redding office and is not remote. Although office-based, travel may comprise up to 80% of the position, including visits to participants in their homes. The Care Manager / Housing Navigator works with a team of care managers to help participants address their needs through community resources, service applications, advocacy, education, and coordination with medical providers. This full-time role is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch. The hourly pay range is $23.00–$25.00, with exact compensation varying according to skills and experience.
Requirements
- Current CPR certification.
- Valid California Driver’s License.
- Eligibility for coverage under the employer’s liability policy and a clean DMV report.
- Access to a personal car and proof of current auto insurance.
- Compliance with pre-employment background check and fingerprinting requirements.
- Ability to communicate effectively in English, both verbally and in writing, with colleagues, supervisors, and participants.
- Ability to work in the community for face-to-face client visits and in an office environment.
- Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
- Skill in assessing and prioritizing multiple tasks, projects, and demands.
- Ability to meet deadlines and complete projects and assignments.
- Ability to establish and maintain effective working relationships with coworkers and community providers.
- Ability to use a computer and standard software, including an electronic medical record.
- Ability to work independently and as a team member.
Nice To Haves
- Experience with the Justice Involved population.
- Knowledge of the Cal-AIM Program and experience with HUD and housing programs.
- Experience providing care management services and knowledge of low-income housing resources.
- Knowledge of community and supportive services.
- Bilingual skills, especially in Russian, Spanish, Hmong, or Portuguese.
- Education in social work or a related field such as gerontology, sociology, or psychology.
Responsibilities
- Work with a Care Management Team that provides comprehensive case management services.
- Help participants access community resources, including housing, medical equipment and supplies, primary care physicians and specialists, food, clothing, household goods, and medical transportation.
- Guide participants through applications for services such as health benefits and insurance coverage, IHSS, CalFresh, and waiver and managed care programs.
- Advocate to help ensure participants receive timely medical services and can remain safe in their community.
- Educate participants about the benefits of services and community support programs.
- Document participant interactions and meet timely reporting and documentation requirements.
- Observe participants’ behavior, report significant changes to a supervisor and medical provider, and document reports in a timely and appropriate manner.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Long-term disability insurance.
- Medical and dependent care flexible spending accounts (FSA).
- Aflac.
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Monthly phone stipend.
- Employee Assistance Program (EAP).
- Mileage reimbursement for eligible positions.
- Company vehicles available for eligible positions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
