Care Manager - Family Based Intensive Treatment

Eliot Community Human Services • Lynn, MA

1d • Hybrid

About The Position

Eliot's Family-based Intensive Treatment (FIT) services will offer short term intensive treatment for higher acuity children, youth and families for whom more traditional outpatient services may not be effective or accessible. A FIT Team is composed of highly trained Clinicians, Care Managers and Family Partners, that will work closely with a family at least three times each week, including individual, caregiver and family sessions, skills coaching and care coordination support. The FIT Team will be trained to deliver innovative and evidence-based clinical care anchored in Values Based Transdiagnostic treatment.

Requirements

• Bachelor’s degree in human services or related field
• Two (2) years’ experience working with the target population
• Experience in navigating child/family service systems and experience advocating for family members who are involved with behavioral health systems.
• Must have valid driver’s license and reliable transportation to and from work and for providing services in the community

Nice To Haves

• The ideal candidate for the Family-Based Intensive Treatment (FIT) Care Manager is a compassionate and family-focused professional with a background in child, youth and family mental health, crisis intervention, and care coordination within complex service systems.
• They are highly organized, and skilled in building collaborative relationships with families, providers, and community partners to deliver strengths-based, culturally responsive support.
• Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase.

Responsibilities

• Serve as key contact for the youth and family to the FIT team.
• Engage in all face to face intake and assessment related activities including collection of information from the family and any/all involved providers and collaterals.
• Develop, review and revise assessments, values-based treatment plans and comprehensive safety and crisis management plans in conjunction with other FIT Team members.
• Initiate care planning activities
• Provide phone outreach to new referrals
• Provide targeted case management and care coordination as clinically indicated through phone calls, in-person meetings, and virtual meetings.
• Support the coordination of care between other behavioral health medical providers and relevant collaterals including but not limited to schools, DCF, DMH, DDS, DPH, DESE/LEA, DYS, Probation Office, Courts, medical providers, etc. to ensure clear communication, shared understanding of family needs and preferences, and treatment
• Provide emergency response and intensive outreach to families in order to assist them in stabilizing children and adolescents within their home during a psychiatric crisis.

Benefits

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level