Care Manager & Community Relationship Manager

HomeWell Care Services ID288•Boise, ID

4d•Hybrid

About The Position

This is a dual role that involves both direct client care and community outreach to build referral relationships. The position requires a self-directed individual who can manage client relationships, including assessments, care plans, and issue resolution, while also actively representing HomeWell in the community. It is an in-office role with regular field work. The company provides non-medical home care and values warmth, drive, and the ability to connect with people. The ideal candidate is proactive, a problem-solver, positive, and takes ownership of outcomes.

Requirements

Warm, personable, and genuinely caring—you build trust and real connection easily.
High emotional intelligence—you read people well, communicate clearly and concisely, and keep conversations both friendly and productive.
Energized by getting out of the office to build relationships.
Strong judgment and the ability to put together a thoughtful care plan.
Self-directed and comfortable operating with limited structure in a small, growing business.
Comfortable with technology and care management software.
Valid driver’s license, reliable transportation, and willingness to travel locally.
Must pass a background check.

Nice To Haves

A clinical or caregiving background is a plus but not required.

Responsibilities

Conduct warm, thorough in-home client assessments and build practical care plans.
Perform regular client check-ins, building real relationships with clients and families.
Be the point of contact for issues in the field, responding calmly and taking ownership.
Get out into the community—regular in-person visits to assisted living, skilled nursing, hospitals, and case managers to build referral relationships.
Keep a consistent weekly cadence of outreach as a non-negotiable priority.
Partner closely with the Office Manager and caregiving team to deliver great care.