Care Management Supervisor

FORESTDALE INC.•Town of Perinton, NY

2d•$66,000 - $80,000•Hybrid

About The Position

Responsible for overseeing and ensuring quality care management that is in accordance with the guidelines and regulations set forth by the DOH and Forestdale/ CCF. The Health Home Care Management program assists to ensure all clients have access to quality medical and mental health care.

Requirements

Master's degree in Social Work, Nursing, Public Health, or related field.
Knowledge of best practice working with children and families in health, preventive and wellness care.
Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields.
2 + years’ experience managing teams and/or providing care management.
Experience using Excel and electronic health care systems to review and manage data preferred.
Experience providing service coordination and information, linkages, and referrals for community-based services.
Excellent accountability, writing, communication, and organizational skills.
Compassion for serving children and families.
Ability to travel to community-based agency offices and clients’ homes.
Proven decisiveness, motivational, and developmental skills; management abilities, including meeting deadlines, ensuring compliance with agency policies and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements.

Nice To Haves

Bilingual a plus

Responsibilities

Supervise a unit of up to 5 Care Managers with a mixed acuity case load ranging from 20-40 clients each.
Conduct weekly/biweekly supervision with each Care Manager to review case details as it relates to case needs, overall well-being and progress of each family.
Participate in Interdisciplinary meetings, Case Conferences, CCF/DOH required meetings and other staff meetings.
Ensure that staff attend all trainings as required and remain updated with any needed certifications (i.e.; CANS-NY).
Facilitate team meetings to support and guide their team as needed.
Monitor timely submission of all documentation as required by DOH in Foothold.
Review all documentation to ensure services provision is in compliance with DOH and CCF regulations.
Oversee the identification of eligible Health Home youth referred for program enrollment and consent process.
Coordinate and ensure execution of plans for audit preparation. Participate in audits as needed.
Provide case coverage for the program as needed.
Other duties as required.