Care Management Social Worker - Stephenson Cancer Center

OU Health•Oklahoma City, OK

About The Position

A Care Management Social Worker at Stephenson Cancer Center provides support and guidance to patients and families as they navigate wellness within the OU healthcare system. The role coordinates care and provides support to people facing complex social and health-related challenges, working collaboratively with patients, families, healthcare professionals, and community resources to address individual needs and improve well-being. The position may be filled at Level 1, 2, or 3, depending on education, experience, and licensure. It is a day-shift position.

Requirements

Master of Social Work from an accredited institution.
Level 1: 0–3 years of work experience; healthcare experience preferred.
Level 2: At least 3 years of social work experience.
Level 3: At least 5 years of social work experience.
Level 1: Current Licensed Master Social Worker (LMSW), working under supervision toward Licensed Clinical Social Worker (LCSW), or current LCSW from the Oklahoma State Board of Licensed Social Workers.
Levels 2 and 3: Current LCSW from the Oklahoma State Board of Licensed Social Workers.
Current Basic Life Support certification from the American Heart Association.
Analytical skills to interpret situations and determine appropriate courses of action.
Ability to explain information clearly to patients, families, and staff.
Good interpersonal skills and strong communication and leadership skills.
Basic knowledge of healthcare regulations, including CMS guidelines.
Detailed orientation and excellent organizational skills.
Commitment to continuous learning, quality improvement, and patient-centered care.
Knowledge of assessment, critical thinking, and problem-solving.
Ability to assess, diagnose, and treat mental health conditions through counseling services, as applicable to LMSWs under supervision or LCSWs.
Completion of clinical supervision requirements.
Strong ethical standards and professional integrity, including knowledge of the Code of Ethics.
Knowledge of the principles and practices of casework.

Nice To Haves

Healthcare experience is preferred for Level 1.

Responsibilities

Assess assigned patients by combining information from medical diagnoses, chart reviews, interviews, and care teams.
Perform psychosocial assessments and communicate findings to appropriate clinical staff.
Provide or supervise care-plan interventions, including resource and referral assistance, crisis intervention, prevention, education, patient advocacy, bereavement support, therapy where permitted under supervision, and other support as appropriate.
Partner with the healthcare team and involve patients and families in developing and implementing care plans.
Educate patients and families about diseases, treatments, social or financial circumstances, emotional stress, and other concerns.
Monitor care and progress toward goals, implementing appropriate interventions as needed.
Conduct high-risk screening and provide crisis counseling where permitted under supervision.
Provide patients and families with education and resources regarding abuse or neglect, including physical abuse, and document these sessions.
Act as a liaison between patients and families, clinical staff, and other agencies.
Advocate for patient concerns and escalate ethical dilemmas through appropriate channels.
Treat others fairly and respectfully, preserving their self-confidence and dignity and showing regard for their opinions.
Complete reports required by mandated reporting requirements.
LMSWs or LCSWs with one year of experience may precept newly hired Social Worker Level I employees and BSW and MSW students.
Perform other duties as assigned.