Care Management Social Worker - Internal Medicine

OU HealthOklahoma City, OK
Onsite

About The Position

This position provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being. This position may be filled as a Level I, II, or III, depending on specific education, experience, and license requirements.

Requirements

  • Master of Social Work from an accredited institution required
  • Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers.
  • Current Basic Life Support certification from the American Heart Association required.
  • Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
  • Ability to explain information in a way that patients, families, and staff can understand.
  • Good interpersonal skills.
  • Basic knowledge of healthcare regulations, including CMS guideline.
  • Serve as liaison between patients, families, and healthcare providers.
  • Strong communication, interpersonal, and leadership skills.
  • Detailed- oriented with excellent organizational skills.
  • Commitment to learn and foster a culture of continuous learning, quality improvement, and patient-centered care.
  • Knowledge of assessment, critical thinking, and problem-solving skills.
  • Ability to assess, diagnose and treat mental health conditions through providing counseling services (LMSW under supervision or LCSW).
  • Completion of clinical supervision requirements.
  • Strong ethical standards and professional integrity; knowledge of Code of Ethics.
  • Knowledge of the principles and practices of casework.

Nice To Haves

  • 0-3 years of work experience, health care experience preferred. (Level I)
  • At least 3 years of social work experience. (Level II)
  • At least 5 years of social work experience. (Level III)

Responsibilities

  • Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
  • Performs psychosocial assessments and relate findings to necessary clinical staff
  • Provides or supervises plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy (LMSW under supervision) and support as appropriate.
  • Partners with the healthcare team and involves the patient and family in the development and implementation of plans.
  • Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems
  • Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed
  • Conduct high risk screening, provides crisis counseling (LMSW under supervision), and provides education and resources to patients and families regarding abuse or neglect, physical abuse, and documents these sessions.
  • Acts as a liaison between patients/families and the clinical staff and other agencies
  • Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels.
  • Maintains an open, approachable manner treating others fairly and respectfully preserving self-confidence and dignity as well as show regard for their opinion
  • Completes applicable reports bases on mandated reporting requirements.
  • LMSW or LCSW with 1 year experience can precepts newly hired SW Level I or BSW and MSW students.
  • Performs other duties as assigned.

Benefits

  • Competitive wages
  • Total rewards package
  • Sign-on bonus
  • Possible relocation assistance if located outside of 100 miles
  • PTO
  • 401(k)
  • Medical and dental plans
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