Care Management Coordinator - VIVOHealth

Northwell • Village of Lake Success, NY

8d • $44,450 - $69,340

About The Position

The Care Management Coordinator coordinates and participates in activities related to Care Management services for family members and caregivers. The role uses patient-centered approaches to support patients, primary care teams, and coordination across healthcare and community services.

Requirements

• High school diploma or equivalent required.
• 1–3 years of relevant experience required.

Responsibilities

• Use patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Support the primary care team through panel management to reduce the number of patients lost to care, non-compliant with follow-up care, or disconnected from primary care.
• Participate in developing, maintaining, and adjusting individualized care plans for high-risk patients, addressing medical and social barriers to accessing care.
• Serve as a professional liaison among hospitals, primary care providers, specialists, and community resources to ensure patient-centered care coordination.
• Identify and track special populations, including high-risk patients and populations due for preventive or chronic care services.
• Identify and track patients discharged from inpatient services or the emergency department.
• Use team-based communication strategies to close the loop on referrals, hospital follow-ups, and outstanding items in patients’ care plans.
• Perform outreach activities in primary care sites, homes, hospitals, and neighborhoods.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED