Care Management Coordinator

Providence•Lubbock, TX

About The Position

The Care Management Coordinator provides essential clerical support for the Care Management Department under the supervision of licensed clinical staff. The role coordinates communication between patients, health care providers, insurance companies, and other stakeholders to support safe and efficient transitions of care, payment for clinical services, and regulatory compliance. The coordinator maintains accurate records, processes documentation, and supports the delivery of quality patient care. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. The role is with Providence at Covenant Medical Center, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Requirements

  • Two years of administrative experience, preferably in a healthcare setting, or demonstrated knowledge of healthcare terminology.
  • Excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Nice To Haves

  • Associate's degree in business, healthcare, or a related field.

Responsibilities

  • Provide clerical support for the Care Management Department.
  • Coordinate communication among patients, health care providers, insurance companies, and other stakeholders.
  • Support safe and efficient transitions of care.
  • Support payment for clinical services provided.
  • Support regulatory compliance.
  • Maintain accurate records and process documentation.
  • Support the delivery of quality patient care.

Benefits

  • Providence describes its benefits as designed to support employees and their families in staying well, growing professionally, and achieving financial security; specific benefits are not listed.
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