Care Coordinator

Person Centered Services•Penn Yan, NY

22d•$24 - $25•Hybrid

About The Position

Person Centered Services Care Coordination Organization is seeking a social work professional to provide care coordination within a health home model serving people with intellectual and developmental disabilities. The Care Coordinator, also known as a Care Manager, coordinates and advocates for all aspects of an individual’s care, including health and behavioral healthcare, community supports, and other services needed to meet the individual’s needs. The role uses a person-centered, holistic, strengths-based approach and supports collaboration among individuals and their healthcare and service providers so that the individual’s wants and needs are met. Care Coordinators work with individuals and their circles of support and service provider teams to develop Life Plans, manage a tiered caseload, and complete enrollment and eligibility documentation. They meet with individuals at home, in provider or physician offices, and in other public places to conduct assessments and provide services. The position is full-time or part-time, Monday through Friday, with eight-hour shifts and no nights. It has a hybrid arrangement: three onsite days per week are required during the first 90 days, after which team members may transition to a hybrid schedule. Supervisors may extend the onsite period. New team members attend New Employee Orientation Monday through Friday, with day one in person at the West Seneca, New York office; orientation is offered onsite and online.

Requirements

Bachelor’s degree with two years of relevant experience, or Licensed Registered Nurse with two years of relevant experience, or master’s degree with one year of relevant experience.
At least a bachelor’s degree, as required by OPWDD in New York State.
Relevant experience providing direct care or support, coordination, and/or advocacy; examples include work as a Direct Support Professional, teacher, paraprofessional, counselor, social worker, or care manager.
Valid driver’s license.

Responsibilities

Develop a comprehensive, person-centered Life Plan with the individual, their circle of support, and their service provider team.
Manage a tiered caseload and tailor services to individual needs.
Complete enrollment and eligibility documentation.
Meet with individuals in their homes, physician or provider offices, and other public places to conduct assessments and provide services.
Coordinate and advocate for individuals’ health and behavioral healthcare, community supports, and other services.
Help foster a respectful, just, and supportive environment for individuals and coworkers in alignment with the company’s commitment to diversity, equity, and inclusion.

Benefits

20 days of paid time off in the first year, increasing to 25 days in the second year.
13 paid holidays.
Medical, dental, and vision insurance plans.
401(k) with a company match of 50% of the first 6%, up to a maximum match of 3%.
Company-paid basic life insurance.
Company-paid long-term disability.
Lifestyle Spending Account with up to $500 for wellness-eligible expenses.
Employee discount and wellness programs, currently including three paid hours per week for exercise, volunteering, or personal wellness.
Professional development opportunities, including mentorship options and ongoing coaching.
New Employee Orientation.