Care Coordinator

Prestera Health Services•Clay, WV

23d•$22 - $0•Onsite

About The Position

The Care Coordinator establishes and maintains professional relationships with individuals, families, referral sources, and community partners. The role completes initial and ongoing assessments in accordance with program, payer, and regulatory requirements; identifies risk factors, including suicidal or homicidal ideation; and ensures immediate intervention, documentation, and follow-up under organizational protocols. The coordinator uses standardized screening tools, such as PHQ-9 and social determinants of health assessments, as required. The position coordinates services across healthcare, behavioral health, housing, employment, and social service systems. It facilitates communication among providers, natural supports, and community resources; schedules appointments and helps coordinate transportation; participates in treatment team meetings and case reviews; and maintains timely, accurate, compliant documentation in the electronic health record. The Care Coordinator provides targeted case management and supportive interventions consistent with scope of practice, helps individuals navigate systems of care and follow treatment recommendations, promotes engagement and continuity of care, and advocates for access to appropriate services and resources. Work is performed in community-based settings, including client homes and partner locations, and involves frequent travel within the service area.

Requirements

Bachelor’s degree-level formal training, typically with a major in Psychology, Social Work, Counseling, or Criminal Justice.
Maintain current knowledge of standards of care and practices, typically acquired through continuing education.
Valid state-issued driver’s license.
Prepare basic correspondence and simple reports in Microsoft Word.
Use Microsoft Excel to create tables and simple displays of information.
Create basic presentations in Microsoft PowerPoint.
Demonstrate proficiency with the electronic clinical systems in use at the company, including EHR and scheduling systems.
Demonstrate basic organizational skills to prioritize and organize own work.
Determine effective responses to situations within established precedent.
Communicate opinions drawn from conclusions using inference and logic.
Exercise tact and diplomacy in resolving mild conflicts or disagreements.

Responsibilities

Establish and maintain professional relationships with individuals, families, referral sources, and community partners.
Complete initial and ongoing assessments in accordance with program, payer, and regulatory requirements.
Identify risk factors, including suicidal or homicidal ideation, and ensure immediate intervention, documentation, and follow-up in accordance with organizational protocols.
Use standardized screening tools, such as PHQ-9 and social determinants of health assessments, as required.
Coordinate services across healthcare, behavioral health, housing, employment, and social service systems.
Facilitate communication among providers, natural supports, and community resources.
Schedule appointments and assist with transportation coordination to reduce barriers to care.
Participate in treatment team meetings and case reviews.
Maintain timely, accurate, and compliant documentation in the electronic health record.
Provide targeted case management and supportive interventions consistent with scope of practice.
Support individuals in navigating systems of care and adhering to treatment recommendations.
Promote engagement in ongoing services and continuity of care.
Advocate for individuals to ensure access to appropriate services and resources.