Care Coordinator (Part-Time) - CHS (Prescott)

Yavapai County Government • Prescott, AZ

9d • Hybrid

About The Position

Under direct supervision, organizes and coordinates medical services and follow up for Community Health Center of Yavapai (CHCY) patients. This position works with practitioners and patients at all locations. The work environment is associated with an office and healthcare facility. The work area is adequately lighted, heated or cooled and ventilated. While performing the duties of this job, the employee may be exposed to blood and body fluids and occasionally may be exposed to toxic or caustic chemicals.

Requirements

• High school diploma or equivalent.
• No experience required.
• Must possess a valid Arizona driver’s license.
• Must possess a current fingerprint clearance card issued by the Arizona Department of Public Safety.
• Knowledge of fundamentals of health care and the services offered by the department.
• Knowledge of elements of care coordination as defined by the department.
• Knowledge of Yavapai County communities, community services and resources.
• Knowledge of business English, spelling, grammar, punctuation, and composition.
• Knowledge of clerical office practices and procedures.
• Knowledge of research techniques and report writing.
• Knowledge of current Microsoft Office software.
• Knowledge of filing and recordkeeping.
• Skill in communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Skill in establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in organization and adherence to detail.
• Ability to gather data, compile information, and prepare reports.
• Ability to use the electronic medical record and practice management system.
• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Ability to keep management informed of key operating issues affecting the department.
• Ability to remain current in knowledge required to perform assigned duties.
• Ability to handle confidential matters and maintain discretion always.
• Ability to act with courtesy, tact, and diplomacy.

Responsibilities

• Works cooperatively with patients and practitioners to identify problems/barriers, appropriate actions/steps, and timelines for completing health care goals.
• Follows-up on no-show appointments of specifically identified patients and expedites and facilitates patient referrals to specialty care.
• Provides patient education as to the importance of following through on prescribed treatments.
• Works with community providers to ensure that referred diagnostic testing is scheduled and completed timely.
• Provides patient education regarding CHCY services and specific program eligibility.
• Monitors progress in achieving goals to demonstrate improvement in the care and clinical outcome of the patients receiving care coordination.
• Assists with coordinating local marketing initiatives including advertising, materials development, and distributions such as flyers and patient handouts.
• Helps plan and implement community events such as health fairs, group presentations, and professional education activities.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED