Care Coordinator

Southwest Behavioral & Health ServicesPhoenix, AZ

About The Position

Southwest Behavioral & Health Services is looking for a Care Coordinator for our SACE outpatient team! You will split your time at the Metro and Mesa Outpatient Clinic. In this position you will connect with the members, learn their stories, and help them improve their quality of life.

Requirements

  • Minimum requirement consists of a 21-year age
  • A Bachelor’s degree with one year of full-time behavioral health experience. A combination of experience and education totaling 5 years is acceptable.
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
  • Required to maintain a valid Arizona driver’s license

Responsibilities

  • Reviews documents/referrals received and requests required documents to appropriate level of care for members.
  • Assesses consumers in accordance with established policies and procedures and clinical protocols.
  • Develops service plans with consumers based on assessment and diagnostic process.
  • Coordinates consumer care or reports on interventions by meeting with CFT and ART to review efficacy of interventions and to revise plans of service with consumers.
  • Develops and maintains appropriate level of relationships with consumers and formal/informal support systems.
  • Provides support and information, education or guidance to consumers and support system members concerning issues of treatment planning, advocacy, and medication management.
  • Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
  • Works collaboratively with treatment team and all external members of consumer’s services.
  • Completes safety plans with consumers.
  • Transitions consumer to appropriate level of care upon conclusion of treatment.
  • Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
  • Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
  • Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.
  • Attends clinical staffing’s and all staff meetings.
  • Enrolls members through the intake process where assessment, service plan, safety/support plan is completed.
  • Completes outreach for members who miss an appointment and follows up with re-engagement process.
  • Completes chart closures.
  • Maintains quality and compliance in consumer’s charts

Benefits

  • 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
  • 10 paid holidays
  • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
  • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
  • Career Development – Benefit from our culture of internal promotion!
  • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
  • Employee Assistance Program, Health & Wellness and much more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

251-500 employees

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