Care Coordinator

Street Hope TN•Powell, TN

10d•Onsite

About The Position

The Clinical Assistant is a highly organized paraprofessional who supports youth survivors in their therapeutic recovery through a combination of administrative service coordination (80%) and direct care (20%). This role is integral to program operations and requires advanced organizational capacity, including the ability to manage a high volume of detailed, time-sensitive, and strictly confidential clinical documentation. Core responsibilities include medication support and monitoring, coordination of medical and behavioral health appointments, transportation, and implementation of individualized service plans and case management interventions. Operating within a trauma-informed, client-centered framework, this position requires consistent professional boundaries, emotional regulation, and adaptability in a dynamic care environment. The role prioritizes administrative and clinical documentation excellence—maintaining accurate, timely, and compliant records; organizing complex case files; safeguarding protected information; and ensuring all documentation meets organizational, legal, and regulatory standards. It also supports interdisciplinary communication and provides administrative coordination for clinical and program leadership. Success in this position requires exceptional attention to detail, strong time management, sound judgment, and a high level of discretion. The ability to effectively maintain a safe, structured, and therapeutically supportive environment that promotes each resident’s physical, emotional, and psychosocial well-being.

Requirements

Advanced organizational capacity
Ability to manage a high volume of detailed, time-sensitive, and strictly confidential clinical documentation
Trauma-informed, client-centered framework
Consistent professional boundaries
Emotional regulation
Adaptability in a dynamic care environment
Exceptional attention to detail
Strong time management
Sound judgment
High level of discretion

Responsibilities

Coordinate medical appointments, accurately tracking and documenting details.
Arrange and transport residents to outside appointments.
Advocate for residents, and ensure their emotional, mental, and physical safety during appointments.
Maintain detailed and accurate records of conversations, instructions, and updates from staff, healthcare providers, and residents.
Maintain professional boundaries and confidentiality while interacting with residents in a professional manner, ensuring personal information and sensitive matters are kept confidential at all times.
Retrieve prescribed medications promptly, ensuring the correct items and dosages are obtained.
Manage medication inventory by monitoring daily medication stock, dispose of expired items safely, and immediately report any discrepancies or errors to the Assistant Director.
Manage morning medication distribution, ensuring each child receives the correct dosage safely.
Coordinate appropriate clothing for each child based on weather, activities, and individual needs, ensuring all children have clean, properly fitting shoes for daily activities.
Assist with allowance distribution and monitor individual spending.
Facilitate the intake process by preparing required documentation and organizing personal and program-related items for new residents.
Support the discharge process to ensure a smooth transition for residents.
Plan, coordinate, and oversee residents’ birthday celebrations and other related activities, fostering a positive and inclusive environment.
Provide comprehensive administrative support to the clinical team, ensuring organized and accurate documentation of both internal and external communications.
Responsibilities include scheduling appointments, documenting court appearances, managing visitations, and coordinating required engagements in alignment with organizational policies and procedures.