Care Coordinator

Housing Works • New York, NY

10d • $22 - $25 • Onsite

About The Position

The Care Coordinator addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approaches to meeting the needs of people living with HIV (PLWH) with team-based care management. The program makes use of a navigation approach to identify, advocate for, and coordinate the complex healthcare and social service systems necessary to ensure improved outcomes among people living with HIV (PLWH).

Requirements

• Bachelor’s degree and at least 2 years of case management experience
• Knowledge of and experience with program development and clinical practice
• Computer literacy
• Ability to interact with inter/disciplinary team including medicine, social work, psychiatry, nursing, administration, and other paraprofessionals
• Ability to work with and understand issues of people with HIV/AIDS, mental illness and substance use populations
• Knowledge of and experience with mediation and conflict resolution
• Good verbal and written communication skills
• Embraces a harm reduction approach to working with underserved populations

Nice To Haves

• Experience with eSHARE and/or eClinical Works is preferred

Responsibilities

• Monitoring navigation services for each patient on their caseload to ensure that they are conducted according to program standards.
• Leading comprehensive assessments, organizing case conferences, and developing comprehensive service plans.
• Conducting case-finding activities by working from reports generated from clinic records and reaching out to patients who may have missed an appointment, been out of care, or have high viral loads.
• Provides client – centered, culturally and linguistically competent services
• Supports the delivery of preventive and primary care to enrolled clients by facilitating adherence to scheduled appointments
• Provides coordination among Health Centers and Supportive Services programs as well as other units in the organization
• Conducts assessment and re-assessments of client needs as needed
• Develops individualized service plans for clients
• Coordinates and participates in case conferences as a member of the integrated team
• Travels to various Housing Works Community Healthcare site i.e. Cylar House Community Healthcare, East New York Community Healthcare, and Downtown Brooklyn Community Health care.
• Participates in program and agency quality initiative projects

Benefits

• Three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• An educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level