Care Coordinator

Catholic Charities of the Archdiocese of Chicago • Arlington Heights, IL

6h

About The Position

The Care Coordinator conducts timely assessments of elderly and frail clients in community settings, develops and maintains comprehensive care plans, provides ongoing case management and referrals, ensures accurate documentation and certifications, collaborates with internal teams, travels within assigned communities, and engages in continuous learning to support high-quality client care. The role serves clients across community settings and requires independent travel throughout assigned communities.

Requirements

• Bachelor’s degree in Arts/Sciences (BA/BS) in a related field of study; entry-level candidates are eligible.
• Organization, time management, and client/caseload management skills, including the ability to maintain confidential client materials.
• Strong communication, problem-solving, and critical-thinking skills.
• Data-entry skills and knowledge of CP software.
• IDOA certification upon hire.
• Driver’s license and automobile insurance.
• Compliance with applicable background-check and DMV-check requirements.
• Ability to kneel and move among sitting, bending, kneeling, and standing multiple times a day; climb up and down as many as three flights of stairs at a time; and lift, push, and pull up to 25 pounds.

Nice To Haves

• Bachelor’s degree in Arts/Sciences (BA/BS) in a related field of study and 1–3 years of relevant experience.
• Care coordination or case management experience.
• Experience working in an aging network, federal waiver program, or managed care.
• Ability to build relationships with diverse populations.

Responsibilities

• Assess the complex needs of elderly and frail clients in community settings, gather information, develop care plans, and connect clients with resources and support.
• Complete assessments for new and existing program participants within established timelines and provide case management services.
• Develop, maintain, and update effective care plans that match clients’ needs while maintaining confidentiality.
• Make appropriate referrals, monitor client services, document services within established timelines, and maintain current client files and databases.
• Attend required meetings and trainings and maintain mandatory certification.
• Collaborate with internal stakeholders and team members as needed.
• Travel independently throughout assigned communities to complete job duties.
• Pursue ongoing learning, training, and skill development; seek and apply feedback to improve performance and contribute to team and organizational success.
• Perform other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level