Care Coordinator - Adults - Durant, OK

Lighthouse Behavioral Wellness Centers•Durant, OK

About The Position

Under immediate to general supervision, the Care Coordinator provides case management, rehabilitation, and wellness services to individuals and groups in various settings. The position helps consumers navigate services after a crisis or hospitalization by advocating for them and linking them to appropriate care and community resources. Services may be provided in the community or consumers’ homes to promote outpatient engagement and support stabilization. The Care Coordinator works within an integrated inpatient and outpatient team to assess consumer needs, evaluate treatment options, create care plans, address barriers to treatment, coordinate with internal and external providers, and monitor progress. The role promotes recovery, wellness, and consumers’ ability to use their own strengths and community resources. The position reports to the respective Director of Outpatient Services.

Requirements

Meet one of the following education and experience pathways: a bachelor’s or master’s degree in Education, Psychology, Social Work, Sociology, Criminal Justice, or a similar behavioral health field approved by ODMHSAS; a current Oklahoma registered nurse license with behavioral health experience; a bachelor’s or master’s degree in any field plus 6 months of behavioral health experience; 60 college credit hours in any field plus 12 months of behavioral health experience; or a high school diploma or equivalent plus 36 months of direct, documented experience working with people with mental illness and/or substance use issues.
Provide documented proof from previous employers to substantiate behavioral health experience, when applicable.
Hold current certification as a Behavioral Health Case Manager II under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-3-1.
Hold current certification as a Behavioral Health Wellness Coach under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-5-145.
Demonstrate core competencies related to co-occurring disorders, trauma-informed care, and collaborative care.
Have knowledge of social work and/or psychology principles and practices; current social and economic problems; family economics and budgeting; human relations; community, state, and national health and welfare resources; social assistance requirements; and psychological terminology.
Know the elements of personal wellness and how to collaborate with others to identify personal strengths and goals within the Eight Dimensions of Wellness.
Be able to work within an integrated inpatient and outpatient team to assess needs, evaluate treatment options, create care plans, address treatment barriers, coordinate care, and monitor progress.
Be willing to provide services in the community or consumers’ homes.
Work effectively and courteously with people from various cultures and backgrounds and exercise good clinical judgment.
Be able to perform job-related travel normally associated with the position.
Have skill in working cooperatively with clients, staff, management, and professional and community groups; exercising mature judgment; presenting ideas clearly and accurately; reading and comprehending English; and communicating effectively orally and in writing.
Reliably commute or plan to relocate before starting work (preferred).

Nice To Haves

Reliably commute or plan to relocate before starting work.

Responsibilities

Provide individualized case management, rehabilitation, and wellness services in various settings to individuals, families, and groups to promote emotional or psychological change, alleviate mental disorders, and facilitate recovery.
Provide crisis management and stabilization as assigned.
Monitor and evaluate consumers’ needs and abilities, and help them function more adequately through their own strengths and community resources.
Complete agency documentation of services thoroughly, accurately, and on time.
Assist clients in adjusting and adapting to their environment, care, and treatment.
Serve as a role model for wellness behaviors and apply coaching principles and processes when collaborating with others.
Refer consumers to community resources for housing, employment, medical care, nutrition education, weight management, the Oklahoma Tobacco Helpline, and other community or wellness-related services.
Develop partnerships in the local community to improve consumers’ access to resources that support individualized care plan goals.
Attend work regularly and predictably and perform job-related travel associated with the position.
Meet agency productivity and fiscal responsibility standards.
Prepare for and actively participate in huddles, care planning, and staff meetings.
Meet satisfactory expectations in scheduled performance evaluations, coaching, and performance improvement plans.
Complete required training and follow-up and consultation at hire, annually, and as directed by the supervisor.
Perform other reasonably related duties assigned by a supervisor or management.
Work cooperatively and effectively with clients, staff, management, professional groups, and community groups; exercise mature judgment; present ideas clearly; read and comprehend English; and communicate effectively orally and in writing.