Care Coordinator - Children - Ardmore, OK

Lighthouse Behavioral Wellness Centers•Ardmore, OK

About The Position

The Care Coordinator provides targeted support services, including case management, rehabilitation, and wellness services, in a child-centered system of care. Services are shaped by the needs of the child and family and support engagement in outpatient services and aftercare to help prevent further out-of-home or out-of-school placement. The coordinator may work with consumers and families in their homes, schools, and communities, incorporating family and other social supports into treatment and emphasizing strengths, preferences, and culture. The position is under the immediate to general supervision of the Director of Outpatient Services. The role supports children and families who may be navigating crisis or hospitalization, multiple systems, new treatment team relationships, and changes outside clinical settings. The Care Coordinator assesses needs, develops and coordinates care plans, links consumers to community resources, monitors progress, and helps address barriers to treatment and recovery. The position includes work with integrated teams and community partners, documentation, crisis management as assigned, job-related travel, and required training and certifications.

Requirements

Meet one of the following education and experience pathways: a bachelor’s or master’s degree in Education, Psychology, Social Work, Sociology, Criminal Justice, or a similar behavioral health field approved by ODMHSAS; a current Oklahoma registered nurse license with behavioral health experience; a bachelor’s or master’s degree in any field with six months of behavioral health experience; 60 college credit hours in any field with 12 months of behavioral health experience; or a high school diploma or equivalent with 36 months of documented direct experience working with people living with mental illness and/or substance use issues.
Provide documented proof from previous employers to substantiate behavioral health experience.
Obtain Behavioral Health Case Management Certification and Behavioral Health Wellness Coach Certification within the first three months of employment and maintain them annually.
Hold current certification as a Behavioral Health Case Manager II under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-3-1.
Hold current certification as a Behavioral Health Wellness Coach under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-5-145.
Demonstrate core competencies related to children and families, co-occurring disorders, trauma-informed care, and collaborative care.
Know principles and practices of social work and/or psychology, social and economic problems, family economics and budgeting, human relations, health and welfare resources, social assistance requirements, and psychological terminology.
Understand transitional and aftercare needs following crisis or hospitalization and challenges consumers may encounter when engaging in outpatient services.
Know personal wellness principles and be able to collaborate with others to identify strengths and goals within the Eight Dimensions of Wellness.
Be able to assess consumer needs, evaluate treatment options, create care plans, coordinate with internal and external providers, and monitor progress as part of an integrated team.
Be able to work effectively and courteously with children and families from diverse cultures and backgrounds and exercise sound clinical judgment.
Be able to evaluate situations, choose effective courses of action, delegate responsibilities, and organize and present facts effectively.
Have skill in working cooperatively with clients, staff, management, professionals, and community groups; exercising mature judgment; presenting ideas clearly and accurately; reading and comprehending English; and communicating effectively orally and in writing.
Be willing and able to perform job-related travel.
Meet agency productivity, fiscal responsibility, documentation, training, and performance expectations.

Nice To Haves

One year of work experience with juveniles in the mental health or social service field.
Specialized training and/or certification in mental health services or a related field, such as Systems of Care or Wraparound training.

Responsibilities

Provide individualized case management, rehabilitation, and wellness services to individuals, families, and groups in various settings to support emotional or psychological change, recovery, and treatment engagement.
Schedule, coordinate, and facilitate wraparound family team meetings, ensuring formal and informal supports are included.
Complete Strengths Needs Cultural Diversity (SNCD) assessments, care plans, functional assessments, crisis plans, safety plans, OKSOC assessments, and other assigned documentation.
Enter data into the YIS system according to ODMHSAS requirements and timelines.
Provide crisis management and stabilization as assigned.
Monitor and evaluate consumers’ needs and abilities, supporting their functioning through personal strengths and community resources.
Help clients adapt to their environments, care, and treatment, and identify and address barriers to outpatient treatment and engagement to prevent regression and rehospitalization.
Complete agency documentation thoroughly, accurately, and on time.
Model wellness behaviors and apply coaching principles and processes when collaborating with others.
Refer consumers to community resources, including housing, employment, medical care, nutrition education, weight management, the Oklahoma Tobacco Helpline, and other wellness-related services.
Develop cooperative relationships in the local community to improve consumer access to resources that support individualized care plan goals.
Complete job-related travel and meet agency productivity and fiscal responsibility standards.
Prepare for and actively participate in huddles, care planning, and staff meetings.
Meet satisfactory expectations in performance evaluations, coaching, and performance improvement plans.
Complete required Lighthouse training and follow-up or consultation at hire, annually, and as directed by the supervisor.
Perform other reasonably related duties assigned by the supervisor or management.