Care Coordinator - Children - Ardmore, OK

LIGHTHOUSE BEHAVIORAL WELLNESS CENTERS•Ardmore, OK
•$28 - $0•Onsite

About The Position

The Care Coordinator provides targeted case management, rehabilitation, and wellness services for children and families. The role supports a child-centered system of care in which the needs of the child and family guide the services provided, and helps ensure seamless engagement with outpatient services and aftercare to prevent further out-of-home or out-of-school placement. Services may be provided in homes, schools, and community settings, incorporating family and other social supports and focusing on consumer strengths, preferences, and culture. The role works under the immediate to general supervision of the Director of Outpatient Services. The Care Coordinator supports individuals and families following crisis or hospitalization as they navigate multiple systems, connect with treatment team members, and adjust to changes outside the clinical setting. The coordinator assesses needs, develops and coordinates care plans, links consumers with internal and external providers and community resources, monitors progress, and helps address barriers to outpatient treatment. The role also completes assessments and required documentation, provides crisis support as assigned, and participates in team meetings, training, and agency performance requirements.

Requirements

  • Qualifying education or experience: a bachelor’s or master’s degree in Education, Psychology, Social Work, Sociology, Criminal Justice, or a similar behavioral health field approved by ODMHSAS; or a current Oklahoma registered nurse license with behavioral health experience; or a bachelor’s or master’s degree in any field plus six months of behavioral health experience; or 60 college credit hours in any field plus 12 months of behavioral health experience; or a high school diploma or equivalent plus 36 months of direct, documented experience working with people living with mental illness and/or substance use issues.
  • Must provide documented proof from previous employers to substantiate behavioral health experience, when applicable.
  • Behavioral Health Case Management Certification and Behavioral Health Wellness Coach Certification are required within the first three months of employment and must be kept current annually.
  • Must hold current certification as a Behavioral Health Case Manager II as described in ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-3-1.
  • Must hold current certification as a Behavioral Health Wellness Coach as described in ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-5-145.
  • Core competencies related to children and families, co-occurring disorders, trauma-informed care, and collaborative care are expected.
  • Knowledge of social work and/or psychology principles and practices; current social and economic problems; family economics and budgeting; human relations; community, state, and national health and welfare resources; social assistance requirements; and psychological terminology.
  • Knowledge of transitional or aftercare needs following a crisis or hospitalization and challenges consumers may encounter when engaging in outpatient services.
  • Ability to evaluate situations, choose effective courses of action, delegate responsibilities, organize information, and present facts effectively.
  • Knowledge of personal wellness and ability to collaborate with others to identify strengths and goals within the Eight Dimensions of Wellness.
  • Ability to establish working relationships within an integrated team to assess consumer needs, evaluate treatment options, create care plans, coordinate with internal and external providers, and monitor progress.
  • Ability to work effectively and courteously with children and families from diverse cultures and backgrounds and exercise good clinical judgment.
  • Ability to perform job-related travel.
  • Ability to communicate effectively orally and in writing and to read and comprehend English.

Nice To Haves

  • One year of work experience with juveniles in the mental health or social service field is preferred.
  • Specialized training and/or certification in mental health services or a related field, as may be required to provide adjunctive services such as Systems of Care or Wraparound training.
  • Ability to commute reliably or planning to relocate before starting work is preferred.

Responsibilities

  • Provide individualized case management, rehabilitative, and wellness services in various settings to individuals, families, and groups to promote emotional or psychological change, alleviate mental disorders, facilitate recovery, and encourage treatment engagement.
  • Schedule, coordinate, and facilitate wraparound family team meetings, ensuring formal and informal supports are included.
  • Complete Strengths Needs Cultural Diversity (SNCD) assessments, care plans, functional assessments, crisis plans, safety plans, OKSOC assessments, and other assigned documentation.
  • Enter data into the YIS system according to ODMHSAS requirements and timelines.
  • Provide crisis management and stabilization as assigned.
  • Monitor and evaluate consumers’ needs and abilities, helping them function through their strengths and community resources.
  • Help clients adjust and adapt to their environments, care, and treatment.
  • Identify barriers to treatment and help consumers problem-solve and engage in outpatient care to prevent regression and rehospitalization.
  • Complete agency service documentation thoroughly, accurately, and on time.
  • Serve as a role model for wellness behaviors and apply coaching principles when collaborating with others.
  • Refer consumers to community resources, including housing, employment, medical care, nutrition education, weight management, the Oklahoma Tobacco Helpline, and other wellness-related services.
  • Develop cooperative relationships in the local community to improve consumer access to resources supporting individualized care plan goals.
  • Complete job-related travel and meet agency productivity and fiscal responsibility standards.
  • Prepare for and participate actively in huddles, care planning, and staff meetings.
  • Meet satisfactory expectations in scheduled performance evaluations, coaching, and performance improvement plans.
  • Complete required Lighthouse training and follow-up or consultation at hire, annually, and as directed by the supervisor.
  • Perform other reasonably related duties as assigned.
  • Work cooperatively with clients, staff, management, and professional and community groups; exercise mature judgment; present ideas clearly and accurately; read and comprehend English; and communicate effectively orally and in writing.

Benefits

  • 100% employer-paid premiums for health, dental, life, and vision insurance
  • Paid time off, sick leave, and agency holidays
  • Employer-matching 401(k) plan
  • Paid continuing education
  • Employee assistance program
  • Health savings account
  • Professional development assistance
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