Care Coordinator - Children's - Ardmore, OK

Lighthouse Behavioral Wellness Centers•Ardmore, OK

10d•Onsite

About The Position

Under immediate to general supervision, the Care Coordinator provides case management, rehabilitation, and wellness services to individuals and groups in various settings. The role supports consumers after a crisis or hospitalization by advocating for them and linking them to services, helping them engage in outpatient care and stabilize. The position is supervised by the Director of Outpatient Services. The Care Coordinator assesses consumer needs, evaluates treatment options, creates care plans, addresses treatment barriers, coordinates with internal and external providers, and monitors progress. Services may be delivered in the community or consumers’ homes. The role promotes recovery, personal wellness, and consumers’ use of their own strengths and community resources, including through collaboration around the Eight Dimensions of Wellness. The role requires effective, courteous work with clients, colleagues, management, and professional and community groups. The employee must meet agency productivity and fiscal-responsibility standards, maintain regular and predictable attendance, complete required training and documentation, and perform job-related travel. The position is based in Ardmore, Oklahoma.

Requirements

Meet one of the following education and experience pathways: a bachelor’s or master’s degree in Education, Psychology, Social Work, Sociology, Criminal Justice, or a similar behavioral health field approved by ODMHSAS; a current Oklahoma registered nurse license with behavioral health experience; a bachelor’s or master’s degree in any field with six months of behavioral health experience; 60 college credit hours in any field with 12 months of behavioral health experience; or a high school diploma or equivalent with 36 months of documented direct experience working with people living with mental illness and/or substance use issues.
Provide documented proof from previous employers to substantiate behavioral health experience, when applicable.
Hold current certification as a Behavioral Health Case Manager II under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-3-1.
Hold current certification as a Behavioral Health Wellness Coach under ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-5-145.
Demonstrate core competencies related to co-occurring disorders, trauma-informed care, and collaborative care.
Know the principles and practices of social work and/or psychology, social and economic problems, family economics and budgeting, human relations, health and welfare resources, social assistance requirements, and psychological terminology.
Understand personal wellness and how to collaborate with others to identify strengths and goals within the Eight Dimensions of Wellness.
Be able to work within an integrated inpatient and outpatient team to assess needs, evaluate treatment options, create care plans, address barriers, coordinate care, and monitor progress.
Be willing to provide services in the community or consumers’ homes to promote outpatient engagement and stabilization after a crisis or hospitalization.
Work effectively and courteously with people from varied cultures and backgrounds and exercise sound clinical judgment.
Work cooperatively and effectively with clients, staff, management, and professional and community groups; exercise mature judgment; present ideas clearly and accurately; comprehend written English; and communicate effectively orally and in writing.
Maintain regular and predictable attendance and be willing and able to complete job-related travel.
Meet agency productivity and fiscal-responsibility standards, and satisfactory expectations in performance evaluations, coaching, and Performance Improvement Plans.

Nice To Haves

Reliable ability to commute or willingness to relocate to the work location.

Responsibilities

Provide individualized case management, rehabilitation, and wellness services in varied settings to individuals, families, and groups to promote emotional or psychological change, alleviate mental disorders, and facilitate recovery.
Provide crisis management and stabilization as assigned.
Monitor and evaluate consumers’ needs and abilities, supporting their functioning through their strengths and community resources.
Complete agency service documentation thoroughly, accurately, and on time.
Assist clients in adjusting and adapting to their environment, care, and treatment.
Serve as a role model for wellness behaviors and apply coaching principles and processes when collaborating with others.
Refer consumers to community resources, including housing, employment, medical care, nutrition education, weight management, the Oklahoma Tobacco Helpline, and other community or wellness-related services.
Build local community partnerships that improve consumer access to resources supporting individualized Care Plan goals.
Prepare for and actively participate in huddles, Care Planning, and staff meetings.
Complete required training and follow-up consultation at hire, annually, and as directed by the Supervisor.
Meet agency productivity and fiscal-responsibility standards and satisfactory performance expectations.
Perform job-related travel and other reasonably related duties as assigned.