Care Coordinator (IDD)

Independent Living Systems • Fort Lauderdale, FL

1d

About The Position

Independent Living Systems (ILS), along with its affiliated health plans Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for vulnerable populations. The Care Coordinator (IDD) manages and coordinates comprehensive care for eligible individuals with intellectual and developmental disabilities. The role ensures members receive coordinated, person-centered services that promote health, well-being, independence, and quality of life. The coordinator assesses individual needs, develops person-centered support plans, coordinates services and supports, facilitates transitions between care settings, and monitors progress to adjust plans as needed. The role works with multidisciplinary teams, including healthcare providers, social workers, families, and community resources, and serves as an advocate and liaison between members, families, and the care delivery system. Care should align with clinical guidelines, individual preferences, and program requirements while supporting optimal outcomes throughout the member’s care journey.

Requirements

• A minimum of two years of relevant experience working with individuals with intellectual and developmental disabilities for the listed qualification pathways, except the LPN pathway, which requires a minimum of four years of relevant experience.
• A bachelor’s degree in social work, sociology, psychology, gerontology, or a related social services field; alternatively, a bachelor’s degree in a field other than social science, an RN licensed to practice in Florida, or an LPN with at least four years of relevant experience working with individuals with intellectual and developmental disabilities.
• Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
• Proficiency in electronic health records (EHR) and basic computer applications.

Nice To Haves

• Master’s degree in social work, public health, or a related field.
• Certification in care coordination or case management, such as CCM or CCRC.
• Experience with Medicaid waiver programs or other disability support services.
• Familiarity with behavioral health interventions and supports.

Responsibilities

• Demonstrate commitment to Our Mission and model ILS Experience Standards of Excellence.
• Serve as the primary point of contact for the member and their authorized representatives.
• Assess member needs, identify care gaps, and assist members and their families in developing a person-centered support plan.
• Monitor member progress and adjust care plans as necessary to address changing needs and ensure continuity of care.
• Coordinate services and care across the continuum and facilitate communication with providers and community resources.
• Provide education and support on available resources and self-advocacy.
• Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time