Care Coordinator (IDD)

Independent Living Systems • Clermont, FL

1d

About The Position

The Care Coordinator (IDD) manages and coordinates comprehensive care for eligible individuals with intellectual and developmental disabilities. The role ensures members receive coordinated, person-centered services that promote health, well-being, independence, and quality of life. Core work includes assessing individual needs, developing person-centered support plans, coordinating services and supports, facilitating transitions between care settings, and monitoring progress to adjust plans as needed. The Care Coordinator collaborates with multidisciplinary teams, including healthcare providers, social workers, families, and community resources, to support access to care and necessary services. As an advocate and liaison between members, families, and the care delivery system, the Care Coordinator helps ensure care aligns with clinical guidelines, individual preferences, and program requirements.

Requirements

• At least two years of relevant experience working with individuals with intellectual and developmental disabilities, alongside one of the listed qualification pathways.
• A bachelor's degree in social work, sociology, psychology, gerontology, or a related social services field; alternatively, a bachelor's degree in another field, an RN license to practice in Florida, or an LPN license with at least four years of relevant experience working with individuals with intellectual and developmental disabilities.
• Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
• Proficiency in electronic health records (EHR) and basic computer applications.

Nice To Haves

• Master’s degree in social work, public health, or a related field.
• Certification in care coordination or case management, such as CCM or CCRC.
• Experience with Medicaid waiver programs or other disability support services.
• Familiarity with behavioral health interventions and supports.

Responsibilities

• Demonstrate commitment to the organization’s mission and model ILS Experience Standards of Excellence.
• Serve as the primary point of contact for the member and their authorized representatives.
• Assess member needs, identify care gaps, and assist members and their families in developing a person-centered support plan.
• Monitor member progress and adjust care plans as needed to address changing needs and ensure continuity of care.
• Coordinate services and care across the continuum and facilitate communication with providers and community resources.
• Provide education and support on available resources and self-advocacy.
• Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level