Care Coordinator

Eastern Nephrology Associates • Jacksonville, NC

8d • Onsite

About The Position

This position is responsible for performing duties related to patient care coordination. This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA.

Requirements

• Associate degree in Nursing (ADN), Health Sciences, or a related clinical field and 2 years experience, or an equivalent combination of education and direct patient care experience in nephrology or chronic disease management.
• Understand and practice the ethics of confidentiality, requirements of Health Insurance Portability and Accountability Act (HIPAA).
• Valid driver’s license and reliable transportation
• Computer skills using Microsoft (MS) Excel and SharePoint, MS Word, MS Outlook, MS Teams, Acumen, and various data management platforms used by partners of Eastern Nephrology Associates (ex. Flourish ® Insignia Health).
• Ability to function well while involved in multiple task assignments.
• Ability to understand and follow oral and writer instructions.
• Ability to meet set deadlines.
• Ability to follow direction from supervisors and perform routine tasks with attention to detail.
• Skill in organizing resources and establishing priorities.
• Excellent verbal and written communication skills required.

Responsibilities

• Administer, record, and track Patient Activation Measures (PAM) tool to patients or their caregiver 25%
• Collect, track, and record patient information relating to dialysis starts 20%
• Track, collect and communicate data for patients at risk for end stage renal disease. 25%
• Collect, track, and communicate information relating to kidney disease education 20%
• Other duties as assigned 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree