Care Coordinator - Rancho Kids

ROWI Teen & Parent Wellness Centers•Rancho Cucamonga, CA

11d•$21 - $23•Onsite

About The Position

Under the supervision of the Program Director, the Care Coordinator is responsible for anything related to the coordination of care for all ROWI clients. The Care Coordinator will coordinate individualized services including orientation, transportation, doctor visits, and schedules. This role ensures programs and services are implemented at the highest standards and clients receive the highest level of care. The Care Coordinator is responsible for client supervision and ensuring they attend designated groups throughout programming. They will also facilitate assigned groups and activities, conduct client orientation, and ensure compliance with Joint Commission Standards. Documentation of shift reports, transportation schedules, and group activities in the EMR is crucial, as is administering and submitting documentation for client Urine Analysis. The role also involves coordinating client lunch daily and serving as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude. Maintaining confidentiality, complying with the dress code, and completing tasks accurately and on time are essential. The Care Coordinator must attend designated staff and in-service meetings and be able to maintain clear boundaries with clients and staff, setting limits and managing clients when direct supervision is needed. All documentation in EMR must be submitted within 24 hours.

Requirements

Required experience with ABA and/or other behavioral interventions for ages 8-12.
Minimum of 1-year working with kids in a therapeutic setting.
Minimum of two (2) years driving experience required.
Must have a valid driver’s license and eligibility for insurance with agency’s vehicles.
Must have valid First-Aid & CPR Certification or be willing to obtain.
Proficient in basic computer skills.
Able to maintain clear boundaries with clients and staff.
Engage in appropriate written and verbal communication with families and other professionals.
Strong interpersonal and organizational skills.
Excellent written and verbal communication skills.
Work effectively within an interdisciplinary team environment.
Ability to set priorities and handle multiple assignments.
Ability to manage time effectively.
Ability to work with minimal supervision.
Must be able to communicate with people from all educational and cultural backgrounds.
Must cope constructively with stressful situations.
Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
Documents clearly and efficiently.
Must have strong written communication skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
Responsible for client supervision and ensuring they attend designated groups throughout programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct client orientation for all admits on day of admission or assign to another staff if not available. Including UA screening, PHQ9 and other assessments as directed.
Ensure compliance with Joint Commission Standards.
Document shift reports and share pertinent information with the team.
Coordinate the transportation schedule for all clients and drive clients as needed.
Document all transportation and group activity in EMR.
Administer and submit documentation in EMR for client Urine Analysis.
Assist with facility cleanliness as needed.
Responsible for coordinating client lunch daily.
Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
Maintain the confidential nature of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Attend designated staff and in-service meetings.
Ability to maintain clear boundaries with clients and staff, set limits and manage clients when in need of direct supervision. Maintains appropriate and professional interactions with clients and staff.
All documentation in EMR must be submitted within 24 hours.