Care Coordinator - Scripps Ranch (Morning Shift)

ROWI Teen & Parent Wellness Centers•San Diego, CA
•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients and arranges individualized services, including orientation, transportation, doctor visits, and schedules. The position works the morning shift, 8:00 a.m.–4:30 p.m. daily. The Care Coordinator supports clients’ participation in programming, facilitates assigned groups and activities, coordinates transportation and lunch, completes client orientations and assessments, and maintains timely and accurate records in the EMR. The role also supports facility cleanliness, follows applicable standards and confidentiality requirements, and works collaboratively with staff, families, and other professionals.

Requirements

  • High school diploma required.
  • At least two years of driving experience.
  • At least one year of experience working with children in a therapeutic setting.
  • Basic computer skills.
  • Ability to manage time effectively and work with minimal supervision.
  • Ability to maintain clear boundaries with clients and staff.
  • Ability to communicate appropriately in writing and verbally with families and other professionals.
  • Strong interpersonal and organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to work effectively within an interdisciplinary team.
  • Ability to set priorities and manage multiple assignments.
  • Ability to communicate with people from varied educational and cultural backgrounds.
  • Ability to cope constructively with stressful situations.
  • Tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
  • Ability to document clearly and efficiently.
  • Strong written communication skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with junior high or high school students preferred.

Responsibilities

  • Ensure programs and services are implemented to high standards and clients receive a high level of care.
  • Supervise clients and ensure they attend designated groups throughout programming.
  • Facilitate assigned groups and activities as designated by the Facility Manager.
  • Conduct orientation for clients on the day of admission, or assign it to another staff member when unavailable; this includes UA screening, PHQ-9, and other directed assessments.
  • Ensure compliance with Joint Commission standards.
  • Document shift reports and share relevant information with the team.
  • Coordinate transportation schedules and drive clients as needed.
  • Document transportation and group activities in the EMR.
  • Administer client urine analyses and submit the related documentation in the EMR.
  • Assist with facility cleanliness as needed.
  • Coordinate daily client lunch.
  • Model a positive, caring, and professional attitude for treatment staff, clients, employees, and guests.
  • Maintain the confidentiality of clients and related activities.
  • Comply with the dress code and complete tasks accurately and on time.
  • Attend designated staff and in-service meetings.
  • Complete additional duties as assigned by the management team.
  • Maintain clear boundaries with clients and staff, set limits, and manage clients who need direct supervision while maintaining professional interactions.
  • Submit all EMR documentation within 24 hours.
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