Care Coordinator - Families FIRST; Mesa, AZ 85204

Terros Health•Mesa, AZ

22h•Onsite

About The Position

Terros Health is seeking a Families FIRST - Care Coordinator to join their team at the Stapley Rd Health Center in Mesa, AZ. This full-time role involves working with families involved with the Department of Child Safety (DCS) to help them overcome substance abuse barriers, achieve family reunification, and attain self-sufficiency. The Care Coordinator will collaborate with DCS, the clinical team, and other providers to coordinate services and ensure families meet their case plan goals. Responsibilities include conducting monthly meetings to set and achieve goals, providing families with resources and skills for home stability, and maintaining professional, friendly, organized, and compassionate demeanor.

Requirements

An associates degree in human service or behavioral health field, and at least three years of related experience including working with multi-problem families in the field of substance abuse, child welfare, or behavioral health; or A bachelor’s degree or higher in a human service or behavioral health field.
Proficiency using the MS Office suite, particularly Excel, Word and Outlook.
Knowledge in use of Electronic Health Record. NextGen a plus.
Excellent oral and written communication skills.
Working knowledge of the child welfare/child safety system.
Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no probation or parole within the last 10 years.
Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance without any disqualifying events.
Must have valid Arizona driver’s license, be 22 years of age, with minimum 3 years driving experience and meet requirements of Terros Health’s driving policy.
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
Must pass a TB Test.

Nice To Haves

NextGen experience is a plus.

Responsibilities

Conducts activities as indicated on the “New Client Checklist,” as evidenced by documentation in the patient record.
Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment.
Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.
Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.
Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing’s.
Uploads required documents into DCS’ designated record keeping system within prescribed scope of work timeframes.
Monitors the random alcohol and drug testing plan for assigned patients, per the AFF Drug Testing Procedures.
Coordinates with the DCS Specialist on missed tests, positive tests, and to communicate needed changes to the drug testing plan.
Provides concrete supportive services based on the needs of the family in achieving sobriety, including, but not limited to car repair, housing assistance, utility assistance, clothing, food, phone, etc.
In coordination with a Recovery Coach, confirms that outreach and re-engagement activities are conducted, as described in the AFF Program Manual, prior to closing a case.
Completes required documentation in patient records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet Production Metrics.
Ability to drive to various locations throughout assigned territory to visit and provide services to patients.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Scholarships
Clinical supervision
Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more