Care Coordinator (Medical Receptionist/PSR)

Proactive Physical Therapy • Tucson, AZ

1d • Onsite

About The Position

Proactive Physical Therapy-Tucson, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our Marana team! This role involves managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. The position also includes verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Additionally, the role requires maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. The Care Coordinator will also be responsible for answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills

Nice To Haves

• Previous experience in a similar role desired but not required

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED