Care Coordinator (Medical Receptionist/PSR)
About The Position
TexPTS is seeking a full-time Care Coordinator, also known as a Medical Receptionist/PSR. This role involves managing front desk operations, patient check-in/check-out, appointment scheduling, and referral coordination. The Care Coordinator will also be responsible for verifying insurance, processing authorizations, collecting payments, and maintaining accurate patient records in the EMR system. This position requires excellent customer service skills, adherence to HIPAA compliance, and the ability to foster a welcoming healthcare environment. The role offers structured training, mentorship, and ongoing support for professional growth within a diverse, equitable, and inclusive workplace culture.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
Nice To Haves
- Previous experience in a medical office role desired!
- Bilingual (English/Spanish) is a plus!
Responsibilities
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
