Care Coordinator - Rancho Teens
About The Position
Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients, including individualized services such as orientation, transportation, doctor visits, and scheduling. The role supports high standards of service delivery and client care, supervises clients during programming, facilitates assigned groups and activities, and coordinates transportation and daily lunch. The Care Coordinator completes client assessments and documentation in the EMR, maintains confidentiality and professional boundaries, and works with staff, families, and other professionals.
Requirements
- High school diploma required.
- At least two years of driving experience.
- At least one year of experience working with children in a therapeutic setting.
- Basic computer skills.
- Ability to manage time effectively and work with minimal supervision.
- Ability to maintain clear boundaries with clients and staff.
- Ability to communicate appropriately in writing and verbally with families and other professionals.
- Strong interpersonal and organizational skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in an interdisciplinary team environment.
- Ability to set priorities and handle multiple assignments.
- Ability to communicate with people from varied educational and cultural backgrounds.
- Ability to cope constructively with stressful situations.
- Demonstrated tact, initiative, resourcefulness, professionalism, enthusiasm, and a non-judgmental attitude.
- Ability to document clearly and efficiently.
Nice To Haves
- Bachelor’s degree preferred.
- Experience with junior high or high school students preferred.
Responsibilities
- Ensure programs and services are implemented to high standards and clients receive a high level of care.
- Supervise clients and ensure they attend designated groups throughout programming.
- Facilitate assigned groups and activities as designated by the Facility Manager.
- Conduct orientation for each new admission on the day of admission, or assign another staff member if unavailable; complete UA screening, PHQ-9, and other directed assessments.
- Ensure compliance with Joint Commission standards.
- Document shift reports and share pertinent information with the team.
- Coordinate transportation schedules and drive clients as needed.
- Document transportation and group activities in the EMR.
- Administer urine analyses and submit related documentation in the EMR.
- Assist with facility cleanliness as needed.
- Coordinate daily client lunch.
- Model a positive, caring, and professional attitude for treatment staff, clients, employees, and guests.
- Maintain the confidentiality of clients and related activities.
- Comply with the dress code and complete tasks accurately and on time.
- Attend designated staff and in-service meetings.
- Maintain appropriate professional interactions and clear boundaries with clients and staff, set limits, and manage clients who require direct supervision.
- Submit all EMR documentation within 24 hours.
- Perform additional duties as assigned by the management team.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
