Care Coordinator

BHN • Leominster, MA

13d • Hybrid

About The Position

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We’re proud to be a mission-driven, values-based organization—and a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Community Service Agency (CSA) team to support youth and families using the Wraparound care model.

Requirements

• Bachelor’s degree in a human services-related field and at least one (1) year of experience working with youth with Serious Emotional Disturbance (SED), or a high school diploma/GED and five (5) years of relevant experience
• Bilingual Spanish English Speaker (Required)
• CANS certified or willing to complete certification upon hire
• Knowledgeable about local resources and child-serving systems
• Highly organized with strong communication and teamwork skills
• Comfortable using electronic health records and Microsoft Office tools
• Valid driver’s license and reliable transportation
• Committed to equity, inclusion, and cultural responsiveness in your work

Nice To Haves

• Passionate about supporting youth and families and value their voice in decision-making

Responsibilities

• Partner with youth and families to assess strengths, needs, and priorities
• Facilitate Care Planning Team (CPT) meetings to develop individualized care plans
• Complete required assessments such as CANS and CRAFFT (for youth 12+)
• Coordinate services and referrals across schools, providers, and community agencies
• Conduct home and community-based visits to support family engagement
• Monitor progress toward goals and update care plans regularly
• Ensure documentation, authorizations, and safety plans meet program standards
• Participate in supervision, team meetings, and professional development
• Collaborate with internal and external stakeholders to ensure continuity of care

Benefits

• Supportive supervision and mentoring from senior team members
• Extensive training in the Wraparound model and CANS certification
• A collaborative and mission-driven work environment
• Career advancement and professional development opportunities
• Generous PTO and paid holidays
• Health, dental, and vision insurance
• 403(b) retirement plan with employer match
• Mileage reimbursement
• Flexible scheduling to promote work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level