Care Coordinator

Integrated Services for Behavioral Health•Zanesville, OH

26d

About The Position

Integrated Services for Behavioral Health (ISBH) is a community-minded behavioral health organization serving Southeastern and Central Ohio. The organization provides collaborative, personalized behavioral health and related services in people’s homes and communities. OhioRISE is a Medicaid managed care program for youth ages 0–20 with complex behavioral health and/or substance use needs. The OhioRISE Care Coordinator creates, plans, and organizes a team as defined by the family. The coordinator facilitates child and family team meetings to support youth at home, in school, and in their communities, with the goals of keeping families together and reducing hospitalizations. The team may include social service providers, community partners, and the family’s support system. The coordinator leads the team in identifying needs, goals, and action steps, while ensuring youth and families have voice and choice in coordinated care and services. The position is based in Coshocton, Ohio, and involves providing care coordination in homes, communities, or other preferred locations, along with travel within the assigned service area. Pay is $20.19–$25.03 per hour, based on experience, education, and/or licensure.

Requirements

Required experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public-sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; two years with an associate or bachelor’s degree; or one year with a master’s degree or higher.
Required experience in at least one of the following: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Required qualifications and experience to work with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and involvement with one or more child-serving systems.
Ability to communicate effectively through verbal and written expression.
Ability to use a personal or company vehicle to provide services in homes, schools, and community settings.
Ability to maintain confidential information and adhere to safety rules, regulations, and requirements.
Ability to bill Medicaid without restrictions.
Valid driver’s license and ability to operate a motor vehicle.
Appropriate auto insurance coverage.
Ability to manage deadlines in a fast-paced, high-volume environment.
Ability to work in an Internet-based, automated office environment and operate, receive, and conduct on-camera video calls or meetings.
Ability to maintain a minimum 100 Mbps high-speed internet connection.
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 15 pounds at times.

Nice To Haves

Knowledge of and experience with Hi-Fidelity Wraparound; certification is provided at employment.
Two years of experience in a coordinated supportive services or care coordination role requiring efficiency, organization, and attention to detail.
Experience working with people with autism spectrum disorders and developmental disabilities.

Responsibilities

Use a strengths-based and solution-focused approach in job functions and interactions.
Develop, lead, and facilitate team meetings for young people and their identified teams.
Provide care coordination in the family’s home, community, or preferred location.
Partner with young people, families, natural supports, and service providers to identify care coordination needs and services.
Maintain required documentation to access and maintain OhioRISE benefits.
Meet quality and fidelity requirements under ISBH OhioRISE standards.
Continually acquire and maintain knowledge of community resources.
Attend mandatory in-person and virtual trainings and supervisions, including required travel.
Complete assigned trainings within specified timelines and maintain required certifications.
Follow ISBH policies and procedures for confidentiality, professionalism, and incident reporting.
Use databases and Electronic Health Record systems for accurate client documentation.
Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines.
Travel within the assigned service area.
Perform other duties as assigned.