Care Coordinator

REDWOOD COMMUNITY SERVICES INC • Lakeport, CA

35d • $72,072 - $72,072 • Onsite

About The Position

The Care Coordinator works with children and families to coordinate and facilitate family-centered, multidisciplinary teams. The role assesses individualized strengths and needs, develops tailored service plans, and connects families with community resources and support systems to promote stability, well-being, and long-term success. The position is full-time and exempt, based in Lakeport, California, in the Wraparound department, and is scheduled for 40 hours per week on the day shift. Occasional schedule flexibility is required to meet individual client needs. Driving is a required function, using a personal vehicle that meets agency requirements.

The coordinator introduces families to the wraparound team approach and obtains service and information-release consents. They facilitate Child and Family Team meetings and collaborative care planning, coordinate professional and natural supports, develop safety and crisis intervention strategies, and support continuity of care, including transitions to adulthood for older youth. The position also reviews documentation for accuracy and compliance and reports clinical concerns to program managers and supervisory staff.

The role requires a qualifying bachelor's or master's degree in social science or social work, or an equivalent combination of education and experience, along with at least two years of related experience and/or training, or qualifying BBS licensure or intern status. Specialized knowledge of at-risk youth involved in multi-service systems of care is required. Prior Wraparound experience is a plus. The organization provides comprehensive onboarding and offers a comprehensive benefits package.

Requirements

• Must have a Bachelor of Social Work (BSW), a bachelor's degree (BS) or master's degree (MA) in a social science-related field, an equivalent combination of education and experience, or qualifying BBS licensure or intern status.
• At least two years of related experience and/or training, or an equivalent combination of education and experience.
• Specialized knowledge and understanding of at-risk youth involved in multi-service systems of care.
• Valid California driver's license, current auto insurance, and a clean DMV printout with no more than three points.
• Must pass a background check with CACI, DOJ, and FBI.
• CPR and First Aid certified.
• TB exam and physical required at the time of employment.
• Must use a personal vehicle for required driving and maintain liability insurance meeting or exceeding state requirements, renewing coverage on time and providing updated documentation to the agency.
• Occasional flexible work schedule required to meet individual client needs.

Nice To Haves

• Previous Wraparound experience.

Responsibilities

• Conduct initial family meetings to introduce the wraparound team approach and obtain required service consents and releases of information.
• Organize and facilitate Child and Family Team (CFT) meetings to develop, review, and revise the Family Care Plan through a strength-based, family-driven process that supports decision-making and consensus building.
• Review billing forms, reports, and related documentation prepared by support staff for accuracy, completeness, and compliance with agency policies.
• Identify and report clinical concerns to program managers and supervisory staff in a timely manner.
• Conduct comprehensive strengths, needs, and cultural assessments to inform individualized care planning.
• Coordinate and lead wraparound team meetings to develop care plans integrating professional services and natural supports for children and families' intensive, community-based treatment needs.
• Ensure collaborative development and ongoing revision of service coordination plans, including proactive safety and crisis intervention strategies.
• Facilitate access to formal and informal support systems and foster communication among families, natural supports, community resources, and child-serving agencies.
• Maintain continuity of care by managing transitions across service levels and supporting older youth transitioning to adulthood.
• Drive as required for the position using a personal vehicle that meets agency requirements.

Benefits

• Comprehensive benefits package available.
• Comprehensive onboarding and training, including CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, and Collaborative Problem Solving.
• Hourly pay differentials, subject to qualifying testing or verification: $1.00 per hour for Spanish bi-cultural language translation; $1.00 per hour for ASL bimodal bilingualism; and $2.00 per hour for ASL bimodal multilingualism.

What This Job Offers

• Job Type: Full-time