Care Coordinator

Southwest Behavioral & Health Services Careers • Phoenix, AZ

12d • Onsite

About The Position

Southwest Behavioral & Health Services is seeking a Care Coordinator to join our inpatient facility, Crisis Intervention Unit. This is a full-time position working Monday through Friday. At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Requirements

• Minimum requirement consists of a 21-year age.
• A Bachelor’s degree with one year of full-time behavioral health experience.
• A combination of experience and education totaling 3 years is acceptable.

Responsibilities

• Updates referral sources regarding availability.
• Develops service plans with consumers based on assessment and diagnostic process.
• Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers.
• Develops and maintains appropriate level of relationships with consumers and formal/informal support systems.
• Provides support and information, education or guidance to patients and support system members concerning issues of treatment planning, advocacy, and medication management.
• Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
• Notifies shift supervisor of actual or potential challenges with patients; i.e., non-compliance, decompensation, and crisis immediately.
• Works collaboratively with Behavioral Health Medical Practitioners, Psychologists, Registered Nurses, UM/QM Director, and Behavioral Health Technicians.
• Provides face-to-face crisis intervention.
• Completes crisis plans with patients.
• Completes discharge plans with patients.
• Conducts groups as needed.
• Provides information to patients and family members or guardians concerning community resources and linkages to other services.
• Assists patients and families or guardians in securing appointments with support services and agencies, as needed.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• 40% company match up to a 10% deferral into your SB&H retirement account!
• Benefit from our culture of internal promotion!
• Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level