CPI Care Coordinator Safford

Intermountain Centers•Safford, AZ

13d

About The Position

The Care Coordinator uses an integrated case management model encompassing assessment, planning, implementation, and monitoring. The role manages members’ whole health and provides requested or needed services and coordination, while recording encounters in the Electronic Health Record. The Care Coordinator works with members, their support systems, providers, and interdisciplinary teams to support individualized service plans and quality care.

Requirements

Bachelor’s degree in a field related to behavioral health or social work, or a high school diploma and two years of behavioral-health-related experience.
At least 18 years of age.
DPS Level I fingerprint clearance upon hire and maintained throughout employment.
CPR, First Aid, and AED certification upon hire and maintained throughout employment, if required.
Current, valid Arizona driver’s license, a 39-month Motor Vehicle Report, and proof of vehicle registration and liability insurance meeting insurance requirements, if required.
Current negative TB test result upon hire, if required; employer provides the test.
Ability and mobility to perform physical de-escalation techniques as necessary and to take and pass a physical de-escalation exam.
Ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; and lift, carry, push, or pull a moderate amount of weight.

Responsibilities

Observe members, listen to their concerns, record observations, and document or report concerns about behavior and interactions in clinical records according to policy.
Support the agency’s mission, goals, and management decisions, and demonstrate professionalism and positive role modeling.
Monitor members’ health and safety and signs and symptoms of mental illness, reporting concerns to appropriate staff under reporting policies.
Read, record, and interpret information accurately, including assessments, measures, and diagnostic criteria.
Provide services and coordination based on member needs and requests; work effectively with support systems and clinical or therapeutic groups.
Advocate and act as a liaison to help members access resources that support service plan goals.
Participate in individual and team supervision as required or requested.
Transport members in personal or company vehicles when required.
Identify appropriate providers and facilities across the continuum of care, and communicate with interdisciplinary teams to maintain positive working relationships with members, families, and providers.
Collaborate with primary care professionals and interdisciplinary teams to provide individualized assistance that improves and maintains member care.
Maintain and update member records, including assessments and treatment plans.
Develop time-specific, action-oriented individual service plans; complete progress notes using appropriate covered-service billing codes and meet engagement and unit expectations.
Complete training required by licensing, the agency, funding sources, or a supervisor.
Explore community resources and alternative options, and monitor and evaluate the effectiveness of individual service plans.
Follow organizational and HIPAA policies, procedures, and controls for access to, protection of, and use of protected health information.
Maintain an approved schedule and acceptable attendance.
Perform physical de-escalation techniques as necessary and take and pass a physical de-escalation exam.
Perform other related duties as assigned or necessary to the general nature of the position.