Care Coordinator - Chula Vista

ROWI Teen & Parent Wellness Centers•Chula Vista, CA
•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients and organizes individualized services, including orientation, transportation, doctor visits, and scheduling. The role supports client supervision and participation in programming, facilitates assigned groups and activities, completes documentation in the EMR, and helps ensure services meet required standards. The Care Coordinator also supports facility operations and maintains professional, confidential, and appropriate interactions with clients, staff, families, and other professionals.

Requirements

  • High school diploma or equivalent; a bachelor's degree is preferred.
  • At least two years of driving experience.
  • At least one year of experience working with children in a therapeutic setting.
  • Valid driver's license and eligibility for insurance coverage under the agency's vehicles.
  • Valid First Aid and CPR certification, or willingness to obtain certification.
  • Basic computer proficiency.
  • Ability to manage time effectively and work with minimal supervision.
  • Ability to maintain clear boundaries with clients and staff.
  • Ability to communicate appropriately in writing and verbally with families and other professionals.
  • Strong interpersonal and organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in an interdisciplinary team and manage priorities across multiple assignments.
  • Ability to communicate with people from varied educational and cultural backgrounds.
  • Ability to cope constructively with stressful situations.
  • Demonstrated tact, initiative, resourcefulness, professionalism, enthusiasm, and a non-judgmental attitude.
  • Ability to document clearly and efficiently.

Nice To Haves

  • Bachelor's degree.
  • Experience with junior high or high school students.

Responsibilities

  • Ensure programs and services are implemented to high standards and clients receive a high level of care.
  • Supervise clients and ensure they attend designated groups during programming.
  • Facilitate assigned groups and activities as designated by the Facility Manager.
  • Conduct orientation for clients on the day of admission, or assign it to another staff member if unavailable; complete UA screening, PHQ-9, and other assigned assessments.
  • Ensure compliance with Joint Commission standards.
  • Document shift reports and share pertinent information with the team.
  • Coordinate client transportation schedules and drive clients as needed.
  • Document transportation and group activities in the EMR.
  • Administer urine analyses and submit associated documentation in the EMR.
  • Assist with facility cleanliness as needed.
  • Coordinate client lunch daily.
  • Maintain a positive, caring, and professional attitude as a role model to treatment staff, clients, employees, and guests.
  • Maintain the confidentiality of clients and related activities.
  • Comply with the dress code and complete tasks in a timely and accurate manner.
  • Attend designated staff and in-service meetings.
  • Complete additional duties as assigned by the management team.
  • Maintain clear boundaries, set limits, and manage clients who need direct supervision while keeping interactions professional and appropriate.
  • Submit all EMR documentation within 24 hours.
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