The Care Coordinator assesses, plans, facilitates, and advocates for care options and services for assigned patients throughout the continuum of care, from point of contact through discharge. The role meets patients’ health needs while promoting quality and cost-effective outcomes. Its emphasis is on care coordination, communication, and collaboration with nursing, physicians, medical-center departments, insurers, and post-acute service providers to support optimal outcomes at the appropriate level of care. The Care Coordinator advocates for patients and families by recognizing patient choice and addressing spiritual needs and cultural, language, and socioeconomic barriers to care transitions. The role protects confidentiality and seeks high levels of patient satisfaction. It also carries out utilization review and discharge planning in accordance with hospital policies, standards of practice, and federal and state regulations. Excellent customer service and presentation skills, strong interpersonal and written communication, analytical and problem-solving ability, effective management of multiple tasks, independent work, attention to detail, and adaptability in a fast-paced environment with changing priorities are important.
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Job Type
Full-time
Education Level
No Education Listed