Care Coordinator RN

CommonSpirit Health•Bakersfield, CA
•Onsite

About The Position

The Care Coordinator assesses, plans, facilitates, and advocates for care options and services for assigned patients throughout the continuum of care, from point of contact through discharge. The role meets patients’ health needs while promoting quality and cost-effective outcomes. Its emphasis is on care coordination, communication, and collaboration with nursing, physicians, medical-center departments, insurers, and post-acute service providers to support optimal outcomes at the appropriate level of care. The Care Coordinator advocates for patients and families by recognizing patient choice and addressing spiritual needs and cultural, language, and socioeconomic barriers to care transitions. The role protects confidentiality and seeks high levels of patient satisfaction. It also carries out utilization review and discharge planning in accordance with hospital policies, standards of practice, and federal and state regulations. Excellent customer service and presentation skills, strong interpersonal and written communication, analytical and problem-solving ability, effective management of multiple tasks, independent work, attention to detail, and adaptability in a fast-paced environment with changing priorities are important.

Requirements

  • At least 3 years of nursing experience in an acute hospital setting.
  • Prior Care Coordination experience in a clinical or insurance setting; the posting notes that, if operational conditions permit, a candidate without the required experience may be considered for training.
  • Current Registered Nurse (R.N.) license.
  • Current BLS (AHA) certification.
  • Excellent customer service and presentation skills.
  • Strong interpersonal and written communication skills.
  • Demonstrated analytical and problem-solving skills.
  • Ability to manage multiple tasks or projects effectively.
  • Ability to work independently with a high degree of attention to detail.
  • Ability to work efficiently in a fast-paced environment with changing priorities.
  • A Master's degree in nursing with a concentration in Case Management may substitute for the experience requirement.

Nice To Haves

  • BSN degree or equivalent experience.
  • CM certification.

Responsibilities

  • Assess, plan, facilitate, and advocate for options and services across the continuum of care from point of contact through discharge for assigned patients.
  • Coordinate care and collaborate with nursing, physicians, medical-center departments, insurers, and post-acute service providers to support optimal outcomes at the appropriate level of care.
  • Advocate for patients and families by identifying and valuing patient choice and addressing spiritual needs and cultural, language, and socioeconomic barriers to care transitions.
  • Protect patient confidentiality and strive for high levels of patient satisfaction.
  • Conduct utilization review and discharge planning in accordance with hospital policies, standards of practice, and federal and state regulations.
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