Care Coordinator, Mobile Crisis

Park Place Behavioral Healthcare•Kissimmee, FL

2d•Hybrid

About The Position

At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients. We're more than just a workplace. We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful. We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide. This role will work closely with clients and families to connect them with appropriate community resources and services. Support Mobile Crisis Assessors with client follow-up and coordination of services.

Requirements

Bachelor’s degree in a mental health or related field with at least 3 years of case mgt. experience.
Ability to communicate effectively, both verbally and in writing.
Knowledge of community resources including functions of other social service agencies desirable.
Excellent organizational skills.
Ability to prioritize the needs of the clients.
Able to work independently.
Skill in providing support to individuals on a short term bases.
Ability to develop and maintain effective professional work relationships and therapeutic relationships with individuals.
Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
Ability to apply commons sense understanding to carry our instructions furnished in written, oral or diagram form.
A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
PPBH is a 24/7 Agency. All employees must be available as needed when required.

Nice To Haves

Knowledge of community resources including functions of other social service agencies desirable.

Responsibilities

Provide coordination of care, directly to the person and the family across transitions of care, including in agency services and community resources.
Will work as a member of an interdisciplinary Mobile Crisis Response Team and other professionals to develop a plan for recipients and/or make revisions to existing plan components as appropriate.
Complete all documentation in a timely manner according to department policies and procedures. This includes mandated data tracking elements.
Monitor the presenting mental illness and/or co-occurring symptoms.
Help maintain the self-respect, personal dignity and physical safety of each recipient.
Work cooperatively with all other staff and relate favorably to recipient and families.
Attend all mandatory staff meetings and consumer conferences or give advance notice to direct Supervisor as to reasons for inability to attend.
Receive supervision by direct Supervisor.
Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
Report to direct Supervisor and/or Designee any suspected abuse, neglect or exploitation of recipients.
Able to drive to locations within the Program service area.
Be familiar with PPBH policies and procedures including the securing of emergency services.
Be familiar with HIPAA regulations and abide by them.
Obtain and keep current all training required by the agency.
Perform any other duties as required by Supervisor.