Care Coord/Intensive Coordinator

Ada S. McKinley Community Services, Inc•Chicago, IL

12d•$60,000 - $65,000•Hybrid

About The Position

Pathways to Success is a highly structured program implemented by HFS for individuals under the age of 21 who are Medicaid eligible and meet specific criteria. This program offers intensive case management and wraparound services to eligible clients and their families. The Care Coordinators link families to traditional outpatient services as well as Pathways-specific services. The Intensive Care Coordinator (CCSI) is primarily responsible for facilitating the care coordination process for children with mental health diagnoses and their families. This involves leading Child and Family Team Meetings, coordinating with professionals, and assisting the child in achieving their goals. CCSI services are provided to children stratified into Tier 2. Designated CCSI Care Coordinators manage an average caseload of 16 families, never exceeding 18 families at once. The CCSI empowers families to develop a positive future outlook and utilize a strength-based empowerment model to improve their child's functioning in the home, school, and community.

Requirements

Bachelor’s degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Experience working with Children/adolescents and families is required.
Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software.
Valid Illinois Drivers’ License in good standing and a vehicle are required.
Proof of valid auto insurance.
Must be organized, able to meet timelines, manage a case load, and be a self-starter.
Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.

Nice To Haves

Experience with care coordination is a plus.
Bilingual is preferred.

Responsibilities

Perform outreach and engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or declines services.
Utilize a trauma-informed approach to effectively engage children/youth with significant behavioral health needs and their family/caregivers with community resources for their assigned caseload.
Provide intensive care coordination using a strengths-based approach for safety planning, development of family teams and support systems, and wraparound planning to maintain children in their homes, schools, and communities.
Schedule, plan, and facilitate Child & Family Team Meetings.
Build and maintain knowledge of available community resources and link youth and families to needed supports.
Provide regular communication and close collaboration with multiple community partners.
Assist families in coordinating services from community resources, placement providers, collateral agencies, the court, and other community partners using a system of care approach.
Facilitate the creation of safety and crisis prevention plans.
Collaborate with local MCR agencies, including Ada S. McKinley’s MCR team, when necessary.
Implement the Ada S. McKinley Care Coordination Model with each individual and family.
Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
Provide care coordination services to SFSP/FSP eligible youth and their families.
Complete service documentation in alignment with agency and program core performance standards.
Assist in finding services and supports in the community or natural environment.
Prepare detailed documentation of activities, including opening and closing electronic records, completing required assessments, creating and updating Wraparound Plans, and ensuring access to Outlook calendar and correspondence.
Provide a high level of customer service and client engagement.
Maintain a caseload of 1:18 (based on population).
Perform other related tasks as needed.