Care Coordinator II - Foster Care

Centene Corporation•Remote-MO, MO

16h•$18 - $28•Remote

About The Position

The Care Coordinator II supports care management activities and assigned teams to help ensure members receive services from healthcare providers and partners, continuity of care, and member satisfaction. The role engages members by phone and through home visits, discusses care and service plans, and documents planned care and related activities. Applicants may work remotely from their home anywhere in Missouri. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Previous foster care experience is preferred.

Requirements

High school diploma or GED.
1–2 years of related experience.

Nice To Haves

Previous foster care experience.

Responsibilities

Contact members by phone or home visit to discuss care or service plans, next steps, resources, questions or concerns about recommended care, and ongoing education as appropriate.
Coordinate activities based on care or service plans with members, caregivers, healthcare providers, and community partners, adapting to changes or progress as needed.
Support members and providers with inquiries, requests, and concerns related to care or service plans.
Communicate with care managers, practitioners, and others to facilitate member services and continuity of care.
Support service assessments or screenings and document members’ care needs.
Document and maintain member records in accordance with state and regulatory requirements, and distribute records to providers as needed.
Follow standards of practice and policies that comply with contractual requirements and regulatory guidelines.
Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers.
Educate members about available benefits and resources.
Perform other duties as assigned.
Comply with all policies and standards.