Care Coordinator II - Foster Care

Centene Corporation•Remote-MO, MO

16h•$18 - $28•Remote

About The Position

The Care Coordinator II supports care management activities and the teams assigned to members to help ensure that healthcare providers and partners deliver services, continuity of care is maintained, and members are satisfied. The role engages members through telephone outreach and home visits and documents plans for care and services. This remote role may be performed from the applicant’s home anywhere in Missouri. The team serves foster care youth ages 5–15 with behavioral health needs. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or GED.
1–2 years of related experience.

Responsibilities

Reach out to members by phone or home visits to discuss care or service plans, next steps, resources, questions or concerns about recommended care, and provide ongoing education as appropriate.
Coordinate care activities based on care or service plans, working with healthcare and community providers, partners, members, and caregivers to accommodate changes or progress.
Support member and provider inquiries, requests, or concerns related to care or service plans.
Communicate with care managers, practitioners, and others as needed to facilitate member services and continuity of care.
May support service assessments or screenings and document members’ care needs.
Document and maintain member records in accordance with state and regulatory requirements and distribute records to providers as needed.
Follow standards of practice and policies that comply with contractual requirements and regulatory guidelines and standards.
Identify needs and make referrals to a Care Manager, community-based organizations, and a Disease Manager.
Educate members about available benefits and resources.
Perform other duties as assigned.
Comply with all policies and standards.