About The Position

Medica is seeking Care Coordinators to work across the state of Minnesota, integrated in our communities to support and care for our senior members and members living with disabilities. These Care Coordinators will be passionate about collaboratively aligning resources, creating appropriate individualized care plans, and coordinating the delivery of services for our members. The role offers flexibility with a choice between a 4 or 5 day work week, as well as a consistent schedule that is free of evenings, weekends, and holidays. Care Coordinators are home-based and reside within proximity to the members they’re supporting. The role involves both telephonic and in-home assessments, with the flexibility to independently schedule and manage work based on member availability and regulatory requirements. The Care Coordination leadership and team members are focused on integrity, trust, and putting members first, offering a supportive environment and driving the best member experience.

Requirements

  • Reside in MN to support membership primarily within the 7 county metro area.
  • RN Diploma or Degree in Nursing (Associates or Bachelors) + a minimum of 2 years’ experience in community based services, OR Bachelor’s degree in Nursing with a Public Health Certification + a minimum of 1 year experience in community based services.
  • 3-5+ years of experience beyond degree (for RNs).
  • Bachelor’s degree in Social Work (for SWs).
  • 3-5+ years of experience beyond degree, including 1-2+ years of community based services (for SWs).
  • Active, unrestricted RN License or SW License in the state of MN Required.
  • MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment.
  • Public Health Certification preferred, however not required.
  • Excellent interpersonal skills with the demonstrated ability to appropriately simplifying medical language into a format understandable to non-medically trained members.
  • Ability to shift gears quickly, function independently, be a team player, and reprioritize tasks to meet needs of members and the Medica Care System.
  • Strong clinical and documentation skills.
  • Strong innovative problem-solving ability.
  • Exceptional organizational skills with the ability to work independently.
  • Willingness to travel within Medica's Service Area.
  • Reliable transportation, as well as a private area of your home designated for home office environment.
  • General comfort level with technology, with proficiency in the Microsoft Office Suite.
  • Must be legally authorized to work in the United States at the time of application.
  • Employment is contingent on verification of identity and eligibility to work in the United States.

Nice To Haves

  • Experience in home and community based services/case management.
  • Experience working with those who have a disability and with seniors.
  • Comfortable working with diverse, low-income populations.
  • Strong knowledge of Medicare and Medical Assistance programs.

Responsibilities

  • Manage a specified caseload of members independently.
  • Create an appropriate individualized care plan and coordinate the delivery of approved medical and social services.
  • Provide education surrounding benefits including Medicare and Medicaid.
  • Serve as a trusted and primary contact for members to address and mitigate any questions or concerns.
  • Partner with physicians, providers, and county financial entities to discuss care plans and provide updates on member progress.
  • Perform other duties as assigned.

Benefits

  • Mileage reimbursement
  • Competitive medical, dental, vision
  • PTO
  • Holidays
  • Paid volunteer time off
  • 401K contributions
  • Caregiver services
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