Care Coordinator / Healthcare Office Manager

Senior Helpers – Rochester • Rochester Hills, MI

11h • $20 - $25 • Onsite

About The Position

Senior Helpers is seeking an organized, energetic, and compassionate Care Coordinator / Office Manager to support our growing home care team as we open a new office. This position plays a key role in client intake, care assessments, scheduling coordination, marketing support, and caregiver staffing coverage.

Requirements

• Experience in home care, healthcare, staffing, or scheduling preferred
• Strong communication, customer service, and organizational skills
• Ability to multitask in a fast-paced environment
• Comfortable handling urgent staffing and client needs
• Proficient with Microsoft Office and scheduling software
• Reliable, dependable, and team-oriented

Responsibilities

• Coordinate new client intake and on-boarding
• Assist with in-home assessments and care plan setup
• Manage caregiver scheduling and shift coverage
• Help fill open caregiver shifts and respond to call-offs
• Support marketing and referral relationship activities
• Answer client and family inquiries with professionalism and urgency
• Maintain accurate client and caregiver records
• Support recruiting, on-boarding, and office operations as needed

Benefits

• Supportive team environment
• Supplemental health benefits for those that qualify
• Flexible scheduling
• Earned sick time (EST)
• Ongoing training opportunities
• Career growth potential
• Opportunity to make a meaningful difference in the lives of seniors and families every day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed