Care Coordinator Auth Scheduling Specialist- Atrium Health CMC Liver and Digestive Disease FT

Advocate Health and Hospitals Corporation • Charlotte, NC

1d

About The Position

The Care Coordinator Auth Scheduling Specialist completes patient referrals and coordinates with referring and receiving practices and departments. The role may coordinate and prepare patient financial estimates, obtains required authorizations, directs patients to providers in their insurance plan, and reviews benefits while educating patients about their insurance coverage.

The specialist coordinates and schedules surgical procedures, diagnostic testing, and other services across departments with internal and ancillary providers. The role reviews schedules to ensure they are accurate and time is properly allocated, and follows up on referrals to prevent gaps in care. This is a full-time position in the Atrium Health Carolinas Medical Center Liver and Digestive Disease department, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and 40 hours per week.

Requirements

• High school diploma or GED.
• Computer experience.
• Customer service experience.

Nice To Haves

• Thorough understanding of insurance coverage, including FSC, coverage, and plan types, and medical necessity policies.
• Knowledge of medical records software.

Responsibilities

• Complete patient referrals and coordinate with referring and receiving practices and departments.
• Coordinate and prepare financial estimates for patients as needed.
• Obtain all required authorizations.
• Direct patients to providers within their insurance plan.
• Review insurance benefits and educate patients about coverage.
• Coordinate and schedule surgical procedures, diagnostic testing, and other services with internal and ancillary providers across departments.
• Review schedules for accuracy and proper time allocation.
• Follow up on referrals to ensure there are no gaps in care.

Benefits

• Paid time off programs.
• Medical, dental, and vision benefits.
• Life insurance.
• Short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance.
• Paid parental leave.
• Defined contribution retirement plans with employer match.
• Financial wellness programs.
• Educational Assistance Program.
• Competitive compensation.
• Premium pay such as shift and on-call pay, based on the position.
• Incentive pay for select positions.
• Opportunity for annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED