Care Coordinator /Admin Assist Transplant Hepatology MMP

Advocate Health•Charlotte, NC
•$21 - $31

About The Position

The Care Coordinator /Admin Assist Transplant Hepatology MMP serves as a welcoming professional point of contact for Hepatology providers, internal departments, and ancillary partners. The role supports patient referrals to help prevent gaps in care and assists with prior authorizations as needed. The position provides administrative support to hepatologists, including conference and meeting planning, licensure and credentialing coordination, and scheduling assistance. It also supports administration with teammate event planning, expense reports, clerical duties, and other operational needs. The ideal candidate is organized, personable, confident in communication, enjoys varied duties, and can build rapport easily. Healthcare experience is preferred. This is a full-time, 40-hour-per-week position with a Monday–Friday day-shift schedule from 8:00 a.m. to 4:30 p.m. The listed pay range is $20.80–$31.20.

Requirements

  • High school diploma or GED required.
  • Computer experience required.
  • Customer service experience required.
  • Ability to sit for long periods and work in a fast-paced office environment.
  • Ability to bend and lift up to 10 lbs.

Nice To Haves

  • Healthcare experience preferred.
  • Thorough understanding of insurance coverage, including FSC, coverage, and plan types, and medical necessity policies preferred.
  • Knowledge of medical records software preferred.
  • Organized, personable, confident in communication, comfortable with varied duties, and able to build rapport easily.

Responsibilities

  • Serve as a welcoming professional point of contact for Hepatology providers, internal departments, and ancillary partners.
  • Assist with patient referrals to help ensure there are no gaps in care.
  • Assist with prior authorizations as needed.
  • Provide administrative support to hepatologists, including conference and meeting planning, licensure and credentialing coordination, and scheduling assistance.
  • Assist administration with teammate event planning, expense reports, clerical duties, and other operational support needs.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Programs that invest in career development
  • Premium pay such as shift and on-call pay, based on the teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
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