Care Coordination Support Specialist
About The Position
Wee Care offers Therapy Services and Home and Community-Based Services using evidence-based treatment models to help individuals achieve and maintain the highest level of independence. Wee Care has been serving families in our community and surrounding communities since April 2006. Wee Care is hiring a part-time, onsite Care Coordination Support Specialist in Goodyear, AZ to keep care coordination records accurate, current, and audit-ready. This entry-level role exists to strengthen documentation follow-through so Care Coordinators can stay focused on direct coordination and member relationships.
Requirements
- Direct Care experience
- Dependable, detail-oriented, and deadline-aware
- Accurate data entry and strong organization
- Clear, professional communication for follow-ups
Nice To Haves
- Experience in administrative support, healthcare documentation, scheduling, compliance tracking, or records management
- Bilingual English/Spanish
Responsibilities
- Requesting and tracking missing documentation
- Consistent follow-up until receipt
- Uploading/organizing records
- Completing system updates
- Maintaining trackers/status logs
- Performing quality checks for completeness and accuracy
- Reviewing what came in overnight
- Prioritizing outstanding items by due date and flagging anything that could delay file completion
- Coordinating quick check-ins with Care Coordinators to confirm meeting outcomes and ensure notes, goals, and tasks are reflected in the system
- Reconciling trackers with what’s been received
- Spotting gaps that need clarification
- Preparing files so they’re easy to verify during quality reviews
- Updating statuses and setting the next follow-up touchpoints
Benefits
- Accrued Sick Time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
