Care Coordination Specialist

Ohio s Hospice Inc•Dayton, OH

2d•Onsite

About The Position

This is a full-time, 40-hour per week position with the hours of 8am-6:30pm, requiring holiday and weekend rotation. This is an on-site position at our Care Coordinator Center located in Centerville, OH, and will involve working with teams across OHI territories. We provide superior care and services to patients on their end-of-life journey. Only those with a heart for hospice will succeed.

Requirements

High School Diploma or GED
Two or more years' experience with scheduling/dispatching preferred
Computer skills sufficient to properly schedule and communicate effectively.
Ability to drive during daytime, nighttime or inclement weather
Valid Driver's License with Safe Driving Record
State Minimum Automobile Insurance Coverage
Must be able to pass a criminal background check
Must be able to pass a 10 panel drug screen

Nice To Haves

scheduling/dispatching experience

Responsibilities

Uses appropriate customer service skills to ensure effective communication.
Participates in meeting patient physical, emotional, spiritual, bereavement, and other needs, and evaluates response to care provided to ensure best outcomes for patient/family.
Schedules and coordinates patient and staff visits in a timely manner.
Participates in Continuous Quality Improvement activities to support the quality of Ohio’s Hospice services.
Precepts new staff to support professional relationships with newly hired team members as required.

Benefits

Competitive pay
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
401k with 5% employer match
Tuition Reimbursement
Preparation for certification and pay incentive on Hospice certification achievement
Scrubs provided at initial onboarding
Mileage reimbursement
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth