Care Coordination Assistant
About The Position
The Care Coordination Assistant is a vital caregiver and central hub responsible for patient care processes for a designated time frame, serving patients from newborn to geriatric. The role contributes to safe, therapeutic patient care while serving as the primary receptionist and secretary. It supports multidisciplinary patient-care processes, coordinates unit activities, manages information flow, and assists healthcare team members in delivering care across all patient age groups. Success in this role requires strong organizational and communication skills, a proactive approach to day-to-day operations, and a commitment to safe, therapeutic care and effective teamwork.
Requirements
- High school diploma or GED.
- Three years of experience in health care, care coordination, utilization review, discharge planning, or a similar healthcare setting.
Nice To Haves
- Associate degree in Business or a health-related field.
- Bachelor's degree in Social Work.
- Experience supporting clinicians in demanding, fast-paced patient-care environments.
- LPN, CMA, CNA, or EMT credentials.
Responsibilities
- Collaborate with and support the Care Coordination team.
- Manage timely post-acute care referrals.
- Ensure post-acute follow-up appointments to assist with readmission prevention.
- Deliver required patient notifications and letters and obtain patient or family signatures on documents as required.
- Manage transportation referrals.
- Serve as the primary receptionist and secretary.
- Support safe patient care through multidisciplinary processes and coordinate unit activities.
- Manage information flow and assist healthcare team members in delivering care across all patient age groups.
Benefits
- Student loan repayment program offered.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
